Beyond the Hype: Deploying AI That Delivers Customer Value

The financial services industry must move beyond AI pilots to deployments that deliver real customer value. The true challenge is integrating AI into operational workflows where high-volume decisions meet customer interactions—where execution architecture determines impact.

This session examines the infrastructure, organizational alignment, and workflow integration required to move AI from testing to production at scale. Drawing on real-world banking examples, learn how leading institutions embed AI across product, marketing, and customer engagement as connected intelligence, not isolated experiments.

Through a practical workflow example, experts from Nomis will demonstrate how AI fits into existing processes with the right feedback loops.

This webinar will teach banking executives:

• A diagnostic framework for identifying where AI will deliver the highest ROI in your institution
• The critical connection between analytics teams and market execution that drives sustainable value
• Real workflow architecture showing how AI integrates across customer insights, product strategy, and execution
• Infrastructure requirements that enable continuous improvement beyond initial deployment
• Practical next steps for moving your AI initiatives from pilot to production

Webinar Presenters:

• Greg Demas, Nomis CEO
• Dallas Wells, Nomis CPO
• Wes West, Nomis Chief Analytics Officer