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Upcoming Webinar

90 of the Top 100 Credit Union Websites Treat Visitors Like Strangers. Travis Credit Union Isn’t One of Them.

One visit, one member: How Travis credit union turns website traffic into applications

Speakers

  • Grant Karsas

    Grant Karsas

    Digital Technology & Financial Experience Leader

    Travis Credit Union

  • Craig McLaughlin

    Craig McLaughlin

    Founder and CEO

    Finalytics.ai

  • Baron Conway

    Baron Conway

    Co-Founder and Chief Strategy Officer

    Finalytics.ai

What happens when a member visits your website, looks at auto loans, and comes back to the homepage? At 90 of the 100 largest credit unions, nothing. The site treats them like a stranger.

The 2027 Credit Union Personalization Report from Finalytics.ai tested exactly that, and only 10 credit unions responded. Join Grant Karsas of Travis Credit Union and Craig McLaughlin and Baron Conway of Finalytics.ai to see how Travis became one of the 10, delivering one-to-one, real-time personalization at the moment of need.

Key Takeaways for Credit Unions and Community Banks

  • The digital challenges Travis faced, and why they mattered to its growth goals
  • How Travis and Finalytics.ai started working together
  • What a returning member sees today, with no login and no form
  • The results so far, and where Travis is headed next

Sponsors

  • Financial Brand Webinars
  • Finalytics.ai