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The Promise and Peril of ChatGPT in Banking (Part 2)

In the second part of an interview with Multiplex’s Brian Roemmele, we discuss the potential of generative AI and ChatGPT in banking — and their impact on customer experience.

Published on August 2023 in Artificial Intelligence

FEATURING: Brian Roemmele, President of Multiplex

This is the second part of a two-part in-depth Banking Transformed podcast interview on generative AI and ChatGPT in banking with Brian Roemmele, President of Multiplex.

With the rise of generative AI (ChatGPT) and its increasing impact on various sectors, including banking, it’s crucial to examine how these advancements are transforming the landscape, both for better and for worse.

From exploring the impact of generative AI on customer experience and engagement to discussing the ethical considerations and regulatory challenges, it is more important than ever to understand the transformative power of AI in banking.

Brian equips listeners with the knowledge and understanding needed to embrace the promise of generative AI and ChatGPT while mitigating associated risks.

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