No traditional tellers in this new branch
December 4, 2008
Dort FCU’s latest branch is characterized by its warm woods and rich hues, complemented by nice lighting and a healthy application of retail graphics. The open floor plan and spacious ceiling create a pleasant, inviting feeling.
Four video tellers handle all the branch’s cash transactions. (For more on video tellers, see yesterday’s article from The Financial Brand.)
A scrolling electronic display spans four remote video teller stations
that handle all the branch’s cash transactions.
Each stall includes a cable MERCHANDISING display.
A large, circular greeter/service station anchors the center of the branch.
The plasma monitor in the far-upper corner seems placed at an awkward height.
The video teller station on the right is ADA compliant.
It’s not quite a café. It’s just a basic coffee bar. The awning is a nice touch.
Notice the lifestyle MERCHANDISING in the windows, and the dimensional letters above the awning.
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Previous related stories from The Financial Brand:
- First Atlantic branches feature video tellers, teller “pods”
- A new branch concept featuring café, ‘dialogue pods’
- Meet PAT, FirstOntario’s remote video teller
- Credit union identity makeover includes logo, branch
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Filed Under: Branches
Tags: Dort FCU, remote tellers



