What’s the future of brick-and-mortar branches? Are they still relevant? Find out in this 60-page report examining the role of branches in the digital-first era.
What You’ll Learn:
- Current trends impacting branch networks, design and retail strategies in banking
- Why many banks and credit unions continue to invest in more branches
- The new tools and emerging concepts financial institutions are rolling out
- How branches are increasingly transitioning from transactions to interactions
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About the Report
The World Branch Report 2019 is a collaboration between Thynk Digital and The Financial Brand. The report is based on two surveys with insights and opinions both from bankers and consumers on the role of bank branches. Data was collected from a global sample of 498 executives in the banking industry and 9,375 international consumers in May 2019.