Banks and credit unions continue to invest in digital technology for their website and mobile channels. But many overlook one of the highest impact, lowest effort strategies to reduce call volume and drive conversion. In this webinar, Silvercloud explores various tactics used by Netflix and other companies to achieve these goals.
What You’ll Learn:
- Best practices from other industries that banks and credit unions can utilize
- The importance of self-service beyond normal banking intent (transactions, deposits, etc.)
- How to capitalize on user intent across your digital channels to drive more products per consumer
- The impact that this can have on call center volume
In this webinar, Silvercloud will provide actionable tips you can use to ramp up your digital channels in just 30 days, as well as a free template that you can use to get started today!
Register now by filling out the form on the right.
Please note: This presentation will be recorded. A playback link will be sent to everyone who registers for the webinar.