Four Trends That Will Finally Make Cashless a Reality
A cashless revolution has been accelerated by the COVID-19 pandemic. How fast and far it spreads will depend on more than just. Read More
Article Archive: Coronavirus
The Financial Brand’s library of articles concerning the impact of the COVID-19 pandemic on the banking industry.
7 COVID-19 Web Insights Show What’s Worrying Consumers
Implications for branches and digital channels seen through internet trends through middle days of coronavirus lockdown. Read More
Community Banking Institutions Must Skip Ahead in COVID-19 Script
Accepting change isn't surrendering, but a way of meeting it. Small banking institutions must weigh digital versus branches and even. Read More
Tectonic Shifts in Consumers’ Life Views Financial Marketers Must Grasp
In the post-COVID reality, banks and credit unions have to recognize and reach vastly different consumer segments — without alienating. Read More
Three Payment Trends Give an Edge to Community Financial Institutions
The shift to digital payments and credit card use prompted by COVID-19, plus better risk controls, can help community institutions stand. Read More
Gallery: Pandemic Marketing Campaigns from Financial Institutions
Social media and email are the go-to choices to send out timely and personalized COVID-19 communications. Experts critique ten of the. Read More
Coronavirus Insights: Branch Fans Skip Them, App Downloads Leap
Paycheck Protection Program's forgiveness stage looms with many missing answers, Digital banking app boom is leaving many Americans. Read More
Taking Consumers’ Pulse Is More Critical Than Ever During COVID-19
Sending surveys for a reading on the consumers you serve might seem ill-timed during the pandemic. But people like being checked up. Read More
What Financial Institutions Must Know About PPP Suits Against Big Banks
As round two of Paycheck Protection Program continues, lawsuits are proceeding against PNC, Chase, BofA and Wells Fargo for round one. Read More
Banking Industry Must Support Consumers & Businesses Post COVID-19
The future of many communities will rely on the financial support of banks and credit unions beyond short-term stimulus packages.. Read More
Gauging the Post-COVID Winners and Losers Among Banks & Fintechs
The impact of the pandemic and a global recession will reinvent banking. Exaggeration? Maybe, but can any institution afford to wait and see?. Read More
Tailoring Banking to the Needs of Today’s Gig Economy Workers
More Americans will explore gig jobs as COVID-19 shrinks the economy. Banking and payment services must fit their cash. Read More
Covidnomics: Millennials Taking Brunt of Coronavirus Slump
Everyone's affected by the pandemic in some way but some Millennials are now getting their third major economic blow as conditions. Read More
America’s Gradual Reopening Begins with Economic Turmoil and Stress
Businesses and workers want to go back to 'normal' life after the COVID-19 pause. But many are not optimistic about a quick rebound.. Read More
Coronavirus Insights: Bank Reopening Checklist, Digital Ad Upheaval
PPP Round 2 could make community institutions new-account magnets, Postal banking making return attempt (maybe), SBA to audit big PPP. Read More
Refocusing Your Banking Brand During the COVID-19 Crisis
Local banks and credit unions have an opportunity to step up and serve their communities. First they must put 2020's marketing plans on hold.. Read More
How Coronavirus Could Alter the Payments Landscape Forever
New data predict an accelerated shift to contactless, P2P and other digital payments as habits shift. But some question COVID's impact.. Read More
Big Banks Benefiting Most From COVID-19 Digital Shifts
While the largest banks have an advantage in being able to deliver digital banking solutions, others can do much to regain. Read More
Key Lessons About the Payroll Protection Program for Financial Institutions
Small and midsize lenders, ready to jump in again with sweat equity, savvy and fintech help, share tips from program's first. Read More
Gap Between Legacy Banks & Fintech Firms Has Shrunk Since COVID-19
Consumer needs driven by the coronavirus crisis have pushed traditional financial institutions to catch up with digital nonbank. Read More
Preventing Fraud in COVID-19 Federal Relief Loan Programs
Back in action with fresh billions, the Paycheck Protection Program demands fast processing but lenders must beware of dishonest applicants.. Read More
What the ‘New Normal’ Might Look Like in Banking (Brace Yourself)
COVID-19 analysis points to rough times ahead for the industry, but also opportunities. Recommendations for how to meet the. Read More
It’s Time to Throw Out Your 2020 Strategic Plan
Existing strategic plans of banks and credit unions must be reassessed now to reflect the seismic shifts caused by. Read More