
The Branch Puzzle: Why Are There Still Bank Branches?
There's no puzzle why there are still bank branches today. The only puzzle is why banks are still investing so much money in. Read More
There's no puzzle why there are still bank branches today. The only puzzle is why banks are still investing so much money in. Read More
Here are the highlights — and a couple of low lights — from Finovate Spring. Read More
The most successful content marketers are those that build campaigns around a single piece of content, not those pumping out endless quantity.. Read More
Most contact centers in the financial industry don’t realize their full potential. Here’s how banking providers can put their contact center in the top 5% and generate maximum. Read More
Research looking at the future-readiness of banking providers reveal what senior leaders are worried about, and what they might not be worried about. Read More
Younger consumers are very interested in a checking account from Amazon... and they are willing to pay for it.. Read More
Millennial men are more likely to provide referrals and grow their banking relationship than Millennial women.. Read More
Between 2000 and 2016, the number of checks written in the United States declined from 41.9 billion to 17.1 billion, a nearly 60% drop. Bad news for checking accounts, right?. Read More
Many executives in the banking industry aren't just out of touch with consumers and the external market. They are out of touch internally... with each. Read More
Hubspot says that cost per lead in financial services is $272. That can't be. Read More
Financial institutions have been lured by the mobile payment 'field of dreams': just build it and they will come. But it doesn't work that. Read More
For every statistic that proves a point, you can probably find two that refute it — particularly true with respect to the future of bank. Read More
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The real ROI of PFM doesn't come from simply incorporating budgeting, categorization, and graphing tools into your digital banking. Read More
Will AI-driven customer service truly provide superior customer service? And how would we even define what "superior" service. Read More
Some official comments from the Federal Reserve System on the role of fintech in sheds light on important industry. Read More
Both incumbent bank execs and founders/managers of fintech startups would be wise to ignore the 'fintech is failing'. Read More
Consumer behavior and use case specialization will determine who wins the P2P payments war -- not just features and. Read More
Fintech vendors use product roadmaps to build optimism among bankers and help them plan. But the fail rate on these promises is absurdly. Read More
The overwhelming majority of fintech influencer lists are pure nonsense. Here's why.. Read More
A bank's data strategy must focus on the quality of data, and improving data generation, capture, and acquisition if the quality of data falls. Read More
Platform services providers are emerging to provide new distribution channels, processing capabilities, and sources of data to financial. Read More
Calls for banks to be mobile-first, mobile-only, voice-first, AI-first or anything-first are misguided... unless that anything is a customer. Read More
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