A successful credit card strategy must be based on three essentials: tailored products, mobile technology and financial education
Rising rates have refocused credit card 'revolvers' on the cost of interest, and climbing prices prompt innovative features from
'The average American owns three credit cards.' 50 more credit card stats like that cover balances, payments, rewards, Gen Z use and
A low APR is still key, but new research reveals that active credit card users consider almost five factors, on average, when choosing
Nearly all issuers saw declines for the first time in years. The pandemic revealed several weak spots relating to service, terms and
Total debit card spending passed that of credit cards for the first time in 2020. The pandemic was a big reason, but not the only one.
The pandemic's powerful impact on spending habits will have long-lasting effects on digital payment channels, loyalty and credit
Instant issuance of new or replacement cards is now expected by consumers. It also creates three benefits for financial
Key elements in a digital-first journey range from quick issuance to simple controls. Attract cardholders with card
The pandemic affected how consumers see multiple financial needs. Tools and techniques for promoting services will have to
Study shows that among younger adults, the trend is clearly up, but sagging interest among older U.S. consumers stalls overall
Financial institutions can't rely on consumer loyalty. Big techs and mega retailers can, and will, offer what consumers really
Adoption of digital wallets soared during the pandemic, accelerating growth forecasts to levels threatening the entire banking
Under increasing assault since the start of the pandemic, credit unions must prepare for new fraud trends to be able to protect consumer data.
Reducing points of contact during payment must be a top priority for financial institutions, and 'host card emulation' can ease the
Some might consider it too complicated. But Bank of America's rewards plan drives retention, deposit growth and sales, an executive
Retuning marketing angles for 2021 with coronavirus still out there demands an ear for what will really work in the vaccine-based new
Surge in contactless — both card-based and mobile wallets — also helps issuers and servicers. But legacy systems are holding them
New partnerships, fintech plays, incentives, and an astounding return to direct mail all mark the turmoil in the credit card business.
From COVID-19 to tech giants, consumers' expectations for digital experiences keep ramping up. How should issuers
Contactless cards and digital wallets gain more consumer interest due to COVID-19 fears, but growth should continue as familiarity
A cashless revolution has been accelerated by the COVID-19 pandemic. How fast and far it spreads will depend on more than just