
AI Can Help Banks Provide Better Service to Credit & Debit Cardholders
Cardholders want timely insights into their spending habits. Unclear and misleading data gets in the way. Here's how to overcome
The latest news about payments and digital payments trends, including mobile payments, contactless payments, real-time payments, and mobile wallets like Venmo and Zelle.
Cardholders want timely insights into their spending habits. Unclear and misleading data gets in the way. Here's how to overcome
Mobile wallets may have cachet, but they can be clunky to use compared to tapping a contactless card, making payment habits slow to
BNPL is expected to hit $680 billion in e-commerce transactions by 2025. 30 more stats cover consumer attitudes, demographic use and
Banks often regard prepaid cards as high risk/low reward. In fact, prepaid technology is now being used to create digital products
Klarna's 'Pay Now' service, piggybacking on bank debit and credit, and its coming Klarna Card, greatly expand its
Growing fraud in P2P payments is creating reputational risk for banks that fail to address it. Washington and the media have taken
A successful credit card strategy must be based on three essentials: tailored products, mobile technology and financial education
Rising rates have refocused credit card 'revolvers' on the cost of interest, and climbing prices prompt innovative features from
Wider adoption of 'request for payment' messaging capability will hasten use of real-time payments, bypassing traditional payment
Bank buy now, pay later efforts must go beyond splitting up credit card payments. Competing head on with BNPL debit cards is one
Tiny Quontic Bank spearheads a focus on wearable payments via its Pay Ring. It's up against smartwatches that sync with digital
'The average American owns three credit cards.' 50 more credit card stats like that cover balances, payments, rewards, Gen Z use and
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PayPal is expanding aggressively into nearly every corner of consumer payments — including BNPL and crypto — as they tread deeper into banking's
Use of QR codes in banking is surging, offering new ways to reach banking customers and facilitate
Buy now, pay later programs from banks have an advantage over those by fintechs. Banks understand compliance far better than
Apple Pay expands with a BNPL option, so people can make installment purchases at retail stores using its proprietary mobile
Banks building their own Buy Now, Pay Later programs can avoid regulatory headaches by looking at the mistakes fintechs have
Big changes to NSF and overdraft fees put community and regional banks in a tough spot, impacting both revenue and technology
Newer tech simplifies money movement and management, helping to put banks and credit unions back into the center of peoples’ financial
Consumers report strong credit performance but higher usage by financially vulnerable must be monitored closely as inflation and rates
Banks must address gaps in digital capability to retain small business customers. Innovative features and ease of use are both
Fintech startup taps blockchain and 'Web 3.0' technology to give people a simple way to engage in decentralized finance on a mobile
See how consumer desire for financial control influences everything from top-of-wallet card choice and mobile money movement to third-party tools and fraud prevention. View the report.
Read More about Consumer Trends Research: Cards, Credit and Consumer Control