New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich. Read More about Traditional Customer Acquisition in Banking No Longer Works
Covid has not only been a great accelerator of digital payments, but also fraud. Financial institutions must balance risk with. Read More about How Financial Institutions Should Combat Fraud in a Post-Pandemic World
Overdraft fees are heading for the exits. Banks and credit unions must find new revenue streams that aren't political lightning. Read More about The Beginning of the End for Overdraft Fees — What’s Next?
BNPL use is surging, but card issuers can win by delivering digital journeys that engage and delight. Read More about 3 Ways Credit Cards Can Compete Against Buy Now, Pay Later Trend
Squeezed by rapid changes, traditional providers scramble to meet the challenge of what a new Capgemini report calls a 'Payments 4.X' world.. Read More about Payments Innovation Explodes, Sparked by Pandemic Disruption
Mastercard's entry into the BNPL fray, following Square, Goldman and others, could alter the dynamics of what has been a fintech playground.. Read More about Big New Entrants Turn Buy Now, Pay Later Wave Into a Tsunami
No retail banking player can ignore BNPL. But five realities – impacting both consumers and institutions – could determine your. Read More about The Dark Side of Buy Now, Pay Later: Risks Facing the Banking Industry
Banks must balance pressure to grow consumer credit with the need to monitor payment performance as buy now, pay later trend boosts debt.. Read More about Credit-Hungry Americans Like BNPL, Cards (and Whatever’s Next)
PayPal launches a new personalized app with the goal of becoming an all-in-one financial and shopping. Read More about Is PayPal’s Expanded Financial Offering a Threat to Banks?
Faster payments effort, accelerated to 2023, will upend the economics and competitive balance of an essential part of the banking business.. Read More about Getting Ready for FedNow’s Impact on Transaction Fees and More
Buy now, pay later isn't merely a Covid-related trend. Consumers who adopted it during the pandemic say they are likely to continue using. Read More about Credit Cards Still Rule, But Face an Existential Threat From BNPL
Banks and credit unions must 'lean into' technology to a much greater degree if they hope to prevent consumers from straying to fintechs.. Read More about 9 Tech and Payment Trends Shaping Community Institutions’ Future
Nearly all issuers saw declines for the first time in years. The pandemic revealed several weak spots relating to service, terms and. Read More about Satisfaction With Credit Cards Plummets: What’s Going On?
A more dynamic era driven by customer preferences and technology is bringing the card business up to. Read More about 5 Credit Card Trends Signaling a Major Upheaval in Consumer Market
After making some key adjustments, the tech giant is ready to launch its blockchain-based Novi wallet, targeting the underbanked. Read More about Will Facebook’s Relaunched Digital Wallet Alter the Future of Payments?
The fast-growing BNPL market, popular with Millennials and dominated by fintechs, is already siphoning billions in revenue from. Read More about Financial Institutions Must Address ‘Buy Now, Pay Later’ Problem Now
Total debit card spending passed that of credit cards for the first time in 2020. The pandemic was a big reason, but not the only one. . Read More about Debit Cards Dethrone Credit Cards (And Why That’s Likely to Stick)
Anemic lending and vaccination questions aren't the only things nagging banking leaders. A 'pandemic' of fraud must also be dealt with.. Read More about Banking and Payments CX Jeopardized By Surge In Digital Fraud
New data and shifting consumer payments preferences highlight key vulnerabilities that could make the product obsolete 'within a. Read More about Trends Signal an Ominous Future for Credit Cards
The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their. Read More about How 5G Will Reshape the Future of Digital Banking & Payments
The pandemic's powerful impact on spending habits will have long-lasting effects on digital payment channels, loyalty and credit. Read More about Three Trends That Are Redefining the Credit Card Industry
Yes, Zelle's dollar volume is higher, but the quirky Venmo P2P app continues to grow. Financial institutions should understand. Read More about Venmo’s Real Threat to Banking: Making Payments Fun