Nontraditional Credit Data Could Bring Loans to More Consumers
'Alternative credit data,' plus a growing role for artificial intelligence, starts redefining what good credit looks like. But is it safe?
How Financial Marketers Can Keep Their Emails Out of the Junk Folder
Artificial intelligence gets drafted to block spam and may snag legitimate banking messages. But AI can also help essential email get through.
How Comerica Bank is Tapping Voice AI to Improve Its Call Centers
The bank is using artificial intelligence to improve CX and has implemented voice authentication. An 'ecosystem' approach helps it keep pace.
Innovations in Banking Technology Can Help International Students
Artificial intelligence and other digital tech can enable banks and credit unions to find new markets among students arriving without credit.
New Email Habits & Trends Demand Fresh Financial Marketing Strategies
Email continues to reign, but banks and credit unions must improve quality before artificial intelligence and more boot them to spam.
How Banks and Credit Unions Can Grow Deposits with AI
Artificial intelligence has given fintechs and big banks an edge in the deposit fight. Community institutions now have a chance to catch up.
AI Advantages in Banking Grow, Adding Pressure for Broad Adoption
Artificial intelligence is critical to digital banking transformation, improving innovation and delivering proactive contextual solutions.
Can Robots Write Better Financial Ad Copy Than You?
Think of artificial intelligence not as your replacement but as a financial marketing assistant that can help bank and credit union brands.
Financial Institutions Must Sell Public on AI Benefits or Risk Losing Them
Without building trust in artificial intelligence and what's in it for consumers, banks and credit unions will see improvements halt.
How Community Banks Can Grow Deposits With AI
What is ‘Artificial Intelligence,’ and can community banks and credit unions really use it — and afford it — in business banking?
Banking Brands Need AI to Keep Pace With Digital Giants
Before dismissing artificial intelligence as out of reach, banks and credit unions should consider collaboration as a way to tap AI's power.
How AI Will Supercharge Bank and Credit Union Innovation
Advanced chatbots and other tech driven by artificial intelligence will bring banking menus closer to consumer appetites and fintech appeal.
How Regions Bank Uses AI to Up Its CX Game (And Boost Revenue)
The big regional's ambitious journey to incorporate artificial intelligence software offers financial marketers many lessons.
How Banks Can Use AI to Fix Content Marketing That Doesn’t Connect
Artificial Intelligence analysis can help financial marketers eliminate the guesswork, and hit the right audiences with the right content.
How Two Banks Are Chasing The AI Dream
To tap the exciting potential artificial intelligence affords, financial marketers must learn from the early success of others.
AI Could Destroy Traditional Banking As We Know It
Artificial intelligence (AI) may create a banking industry where scale and agility win at the expense of the traditional mid-sized players.
Four AI Applications Banks and Credit Unions Can’t Ignore
Banking must use artificial intelligence (AI) to improve customer insights, customer onboarding, risk management and back office operations.
Boosting Customer Acquisition and Retention With Machine Learning
Artificial Intelligence (AI) and machine learning will be the keys to success for financial institution marketers in the future.
Millennials Are Ready For AI To Take Over Their Financial Lives
Millennials believe artificial intelligence will make banking easier, automate routine transactions and help them simplify their financial lives.
How Financial Institutions Are Turning AI Into ROI
Financial institutions are beginning to explore how artificial intelligence decrease costs, enhance revenue, reduce fraud and improve the customer experience.
Should You Build Your Own Branded Voice Banking Solution?
Banks and credit unions need to develop voice banking solutions that integrate artificial intelligence and the organization's unique brand.
USAA Rolls Out Innovative Conversational AI Solution
Going beyond a rules-based voice or chatbot solution, USAA partners with Clinc and their artificial intelligence voice-first platform.
