How Virtual Assistants Take Mobile Banking Apps to the Next Level
Why bother typing when artificial intelligence will help you navigate your mobile banking app? Though few banks offer this, more will soon.
Pros & Cons of ChatGPT and Other ‘Generative AI’ for Marketers
Artificial intelligence that writes, illustrates, creates hyper-segments and more seems a marketer's dream. (Don't let it become a nightmare.)
Our ChatGPT Interview Shows AI Future in Banking Is Scary-Good
ChatGPT, the artificial intelligence chatbot, impressed us in a discussion about its abilities and its perspectives on the future of banking.
How Engaged Employees Improve Banking’s Customer Experience
Technology tools like crowdsourced innovation ideas and artificial intelligence create opportunities to push bank service to the next level.
How Community Banks Can Use AI to Improve Sales and Marketing
Community financial institutions share artificial intelligence tactics that help them optimize their sales and marketing efforts.
Turning Information Overload into a Personal Superpower
Data and information overload is real, especially in the age of artificial intelligence. Advanced Human Technologies' chairman Ross Dawson talks through how banks can digest the data and get valuable insights.
AI Maturity in Banking Lags All Other Industries
Despite emphasis on data and the deployment of many artificial intelligence solutions, banking is far from achieving the full benefits of AI.
How Data, AI & Machine Learning Supercharge Personalization for Banks
Customer trends demand banks focus on personalization. The solution lies in machine-learning, data analytics and artificial intelligence.
6 Secrets to How WeBank Outperforms Every Digital Bank
WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled pace.
Is Your Data Strategy Future-Ready?
Data and artificial intelligence are driving digital transformation in banking, and could help institutions grow their revenue — fast, says Segmint's Greg Gruning and Busey Bank's Brian Lindemann.
Banking Technology: What’s Hot and What’s Not for 2022 and Beyond
What's hotter than the Metaverse for banking? Quite a lot, including specific applications of artificial intelligence and 5G service.
The Roadmap for Changing AI from Banking Buzzword to Real Action
Financial institutions are scrambling to jump on the artificial intelligence bandwagon. But before you leap, get your data in order.
For AI to Pay Off, Financial Institutions Must Avoid ‘Shiny Object Syndrome’
'We need to do AI' is not a plan. Artificial intelligence can be critical to solving banking challenges, but they must be clear first.
How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement
Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence.
Machine-Driven Marketing: The Future of Ethical AI and Digital Banking
The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.
Banking Technology for the Year Ahead: What’s Hot and What’s Not
Artificial intelligence and APIs are critical, but some tech is still years from implementation in the banking sector (if ever).
How AI Can Help Financial Institutions Rescue At-Risk Consumers
'COVIDnomics' expose more people to predatory lenders. With artificial intelligence traditional lenders can counter with advice and credit.
Why the ROI of AI Falls Short in Banking
Most users of artificial intelligence in banking have not maximized their ROI. Here's how banks and credit unions can improve results.
7 Ways AI Will Transform Your Bank into What Consumers Really Need
Better digital CX at financial institutions demands continual improvement. Human thought can't keep up, but artificial intelligence can.
Banking Execs Say AI Will Separate Winners From Losers
Increased acceptance of data sharing by consumers (thanks to Netflix) enables banks and credit unions to ramp up artificial intelligence use.
Financial Institutions Taking Innovation Shortcuts with Fintech Deals
Both banks and credit unions are lagging with key technologies like artificial intelligence, prompting their fintech reassessment.
How Personalization Strategies Can Backfire on Financial Marketers
No strategy, poor execution and even 'algorithmic hacking' can doom banking efforts to personalize marketing via artificial intelligence.
