Leading the Future of Work: Jacob Morgan on Top Leadership Trends for 2024
Bestselling author and futurist Jacob Morgan shares insights on the critical leadership skills and mindsets needed to navigate the complexities of the modern workplace.
Articles about how banks can use artificial intelligence, applications for AI in banking, advanced data analytics, automation and machine learning.
Many banks struggle to build a digital customer journey that streamlines leads from awareness to becoming customers. AI may be the key.
Bestselling author and futurist Jacob Morgan shares insights on the critical leadership skills and mindsets needed to navigate the complexities of the modern workplace.
GenAI is growing rapidly in adoption among banks. Laggards and holdouts can still catch up.
As they face growing headwinds in 2024, banks and credit unions must double down on optimization and efficiency.
As banks charge ahead with GenAI, regulatory risk looms, thanks to slow agency rulemaking.
Bank marketing teams will likely need to think outside the box to incorporate the necessary skills to succeed — and innovate — in this brave new world.
How can you optimize your landing pages for success? By harnessing AI-led solutions to deliver seamless, personalized user experiences.
Banks are among the leading adopters of generative AI. But the technology is evolving faster than the guardrails needed to make it efficacious and trustworthy.
Many banks struggle to build a digital customer journey that streamlines leads from awareness to becoming customers. AI may be the key.
Fraud is on the rise — and new tools and strategies are likely to amplify it in 2024.
Kim Snyder, founder and CEO of KlariVis discusses a data analytics solution designed by bankers to help community financial institutions overcome data challenges and compete with mega-banks.
Account closures have left customers bewildered and angry. Here's how banks can do better.
The answer to that question is complicated, but some roles are likely to see big changes in the next few years.
How can you optimize your landing pages for success? The answer lies in harnessing AI-led solutions to deliver seamless, personalized user experiences.
Read More about Landing Page Success: Leveraging Advanced Analytics and AI Tools
The latest study from Elan Credit Card shows that 24% of consumers will choose a credit union or local bank for their next credit card.
Read More about Consumers + Credit Cards: What You Need to Know
Budgeting apps are highly popular, but Intuit's Mint could not make a business of it. Can banks and credit unions?
Banks have big plans for generative AI technology — and the chief AI officer role is becoming more of a reality.
Using AI to serve accountholders might seem like science fiction, but there's one talking with a bank's customers right now. Here's how United Bank in Georgia is improving efficiency and customer experience with AI.
IBM research explores the immense yet balanced potential of generative AI across innovating customer value, optimizing operations, and managing risks.
AI in banking is redefining the approach to customer experience, using personalization to connect with customers and build loyalty.
Generative AI brings increased possibilities and increased risks to both business and consumer payments. Learn how.
Mike Walsh, CEO of Tomorrow and author of the book, The Algorithmic Leader, shares how generative AI will transform the future of work and cognitive intelligence in banking.
The ability to use AI to leverage data in real-time is a top priority for banks looking to offer personalized user experiences.
AI-driven fraud is on the rise and ever more sophisticated. How are financial institutions fighting back, or how should they?
Learn how smart technologies can protect your organization from risks and open doors to deeper customer engagement and retention strategies.
Copy: Explore the big ideas, new innovations and latest trends reshaping banking at The Financial Brand Forum this May. Will you be there?
Read More about New Ideas & Groundbreaking Innovations in Banking for 2024
Achieve a better return on your marketing investment. Leverage behavioral data and analytics to target the right customers with the best possible offers.
Read More about Send the Right Offers to the Right Consumers