How Financial Institutions Should Combat Fraud in a Post-Pandemic World
Covid has not only been a great accelerator of digital payments, but also fraud. Financial institutions must balance risk with CX.
Payments Trends
The latest news about payments and digital payments trends, including mobile payments, contactless payments, real-time payments, and mobile wallets like Venmo and Zelle.
3 Ways Credit Cards Can Compete Against Buy Now, Pay Later Trend
BNPL use is surging, but card issuers can win by delivering digital journeys that engage and delight cardholders.
Payments Innovation Explodes, Sparked by Pandemic Disruption
Customers increasingly seek a frictionless experience. This growing demand has sparked the launch of one-stop financial ‘super apps’.
Major Card-Issuing Bank Takes on Fintechs with Its Own BNPL Plan
Facing intense competitive pressure, more and more financial institutions are jumping onto the BNPL bandwagon before it's too late.
Big New Entrants Turn Buy Now, Pay Later Wave Into a Tsunami
Mastercard's entry into the BNPL fray, following Square, Goldman and others, could alter the dynamics of what has been a fintech playground.
The Dark Side of Buy Now, Pay Later: Risks Facing the Banking Industry
No retail banking player can ignore BNPL. But five realities – impacting both consumers and institutions – could determine your involvement.
Credit-Hungry Americans Like BNPL, Cards (and Whatever’s Next)
Banks must balance pressure to grow consumer credit with the need to monitor payment performance as buy now, pay later trend boosts debt.
Getting Ready for FedNow’s Impact on Transaction Fees and More
Faster payments effort, accelerated to 2023, will upend the economics and competitive balance of an essential part of the banking business.
Credit Cards Still Rule, But Face an Existential Threat From BNPL
Buy now, pay later isn't merely a Covid-related trend. Consumers who adopted it during the pandemic say they are likely to continue using it.
One Fintech’s Plans Reveal How BNPL Could Spread Further Into Banking
An inside look at what makes 'buy now, pay later' so hot, from revenue streams to funding – from the perspective of market leader Sezzle.
9 Tech and Payment Trends Shaping Community Institutions’ Future
Banks and credit unions must 'lean into' technology to a much greater degree if they hope to prevent consumers from straying to fintechs.
Satisfaction With Credit Cards Plummets: What’s Going On?
Nearly all issuers saw declines for the first time in years. The pandemic revealed several weak spots relating to service, terms and rewards.
5 Credit Card Trends Signaling a Major Upheaval in Consumer Market
A more dynamic era driven by customer preferences and technology is bringing the card business up to speed.
How PNC Adapted Its Virtual Wallet to Solve Overdraft Complaints
Giving consumers more control is seen as a big plus, but pressure from neobanks, Ally and Walmart could make PNC vulnerable on pricing.
Will Facebook’s Relaunched Digital Wallet Alter the Future of Payments?
After making some key adjustments, the tech giant is ready to launch its blockchain-based Novi wallet, targeting the underbanked market.
Financial Institutions Must Address ‘Buy Now, Pay Later’ Problem Now
The fast-growing BNPL market, popular with Millennials and dominated by fintechs, is already siphoning billions in revenue from banks.
Debit Cards Dethrone Credit Cards (And Why That’s Likely to Stick)
Total debit card spending passed that of credit cards for the first time in 2020. The pandemic was a big reason, but not the only one.
Battle for Credit Cards Waged With Innovation and Sheer Marketing Muscle
Fintechs and neobanks are adding competition with fresh ideas as major players prepare to spend for share.
Banking and Payments CX Jeopardized By Surge In Digital Fraud
Anemic lending and vaccination questions aren't the only things nagging banking leaders. A 'pandemic' of fraud must also be dealt with.
Can Traditional Banks Digital-Only Divisions Beat Out Neobanks?
A growing roster of challengers are all the rage now, but as incumbents roll out their own digital options they could regain the momentum.
Trends Signal an Ominous Future for Credit Cards
New data and shifting consumer payments preferences highlight key vulnerabilities that could make the product obsolete 'within a generation.'
How 5G Will Reshape the Future of Digital Banking & Payments
The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their competitors.
