The latest trends in credit cards, including contactless cards, virtual credit cards, rewards cards, mileage programs, travel points, cash-back loyalty incentives, balance transfer offers, rates/APRs, and other marketing strategies issuers can use to open more credit card accounts.
Small businesses lean on credit cards, but new options from Affirm and others will force card programs to compete with buy now, pay later.
Satisfaction With Credit Cards Plummets: What’s Going On?
Nearly all issuers saw declines for the first time in years. The pandemic revealed several weak spots relating to service, terms and rewards.
Debit Cards Dethrone Credit Cards (And Why That’s Likely to Stick)
Total debit card spending passed that of credit cards for the first time in 2020. The pandemic was a big reason, but not the only one.
Three Trends That Are Redefining the Credit Card Industry
The pandemic's powerful impact on spending habits will have long-lasting effects on digital payment channels, loyalty and credit quality.
On-Demand Cards Are a Key Branch Relationship Builder
Instant issuance of new or replacement cards is now expected by consumers. It also creates three benefits for financial institutions.
6 Ways to Win Top-of-Wallet Status With a Digital-First Card Strategy
Key elements in a digital-first journey range from quick issuance to simple controls. Attract cardholders with card modernization.
Card Program Trends 2021: The Mid-Year Assessment
Banking is nearly halfway through what has been a most unpredictable and disruptive year in consumer payments trends.
Financial Marketers Must Rethink Consumer Banking Campaigns
The pandemic affected how consumers see multiple financial needs. Tools and techniques for promoting services will have to evolve.
Future of Mobile Wallets Uncertain as Growth Flatlines
Study shows that among younger adults, the trend is clearly up, but sagging interest among older U.S. consumers stalls overall growth.
Growing Impact of Payment Disruptors Threatens Financial Institutions
Financial institutions can't rely on consumer loyalty. Big techs and mega retailers can, and will, offer what consumers really want.
Growth of Digital Wallets and Contactless Payments Set to Explode
Adoption of digital wallets soared during the pandemic, accelerating growth forecasts to levels threatening the entire banking ecosystem.
Protecting Cardmembers Against Cybersecurity Threats in the ‘New Normal’
Under increasing assault since the start of the pandemic, credit unions must prepare for new fraud trends to be able to protect consumer data.
How Banks Can Keep Big Techs from Dominating Contactless Payments
Reducing points of contact during payment must be a top priority for financial institutions, and 'host card emulation' can ease the way.
Exclusive Insights Into BofA’s Massive Rewards Program
Some might consider it too complicated. But Bank of America's rewards plan drives retention, deposit growth and sales, an executive reveals.
Reigniting Banking Customer Acquisition Strategies Demands Fresh Ideas
Retuning marketing angles for 2021 with coronavirus still out there demands an ear for what will really work in the vaccine-based new normal.
How New Consumer Payment Habits Advance Fintechs at Banks’ Expense
Surge in contactless — both card-based and mobile wallets — also helps issuers and servicers. But legacy systems are holding them back.
How COVID-19 is Remolding Credit Card Marketing
New partnerships, fintech plays, incentives, and an astounding return to direct mail all mark the turmoil in the credit card business.
Digital Transformation: Card Innovation Can No Longer Wait
From COVID-19 to tech giants, consumers' expectations for digital experiences keep ramping up. How should issuers respond?
More Consumers Prefer Contactless Payments for Pandemic Purchases
Contactless cards and digital wallets gain more consumer interest due to COVID-19 fears, but growth should continue as familiarity spreads.
Four Trends That Will Finally Make Cashless a Reality
A cashless revolution has been accelerated by the COVID-19 pandemic. How fast and far it spreads will depend on more than just technology.
Three Payment Trends Give an Edge to Community Financial Institutions
The shift to digital payments and credit card use prompted by COVID-19, plus better risk controls, can help community institutions stand out.
How Coronavirus Could Alter the Payments Landscape Forever
New data predict an accelerated shift to contactless, P2P and other digital payments as habits shift. But some question COVID's impact.
How Credit Card Marketers Have Reached Out During COVID-19 Crisis
A rocky road awaits both cardholders and financial institution issuers as critical credit need meets unprecedented economic turmoil.
