Instant payments are the new normal
Today, people and businesses expect to make payments instantly. With the Federal Reserve’s FedNow® Service, financial institutions can enable their customers to do just that.
AI in Banking: New Market Study Unveils Top Use Cases
This market study unveils comprehensive insights into current financial institution and account holder perceptions, as well as the greatest areas for potential that can be acted upon right now!
Read More about AI in Banking: New Market Study Unveils Top Use Cases
7 in 10 people considered, then selected a large national bank.
— J.D. Power & Associates
6 in 10 people considered, then selected a regional bank.
— J.D. Power & Associates
1 in 4 people say that they chose a specific bank because of a promotional gift/cash award or an attractive short-term interest rate. 1 in 4 of those attracted by incentive say they will definitely will” or “probably will” switch banks again in the next 12 months.
— J.D. Power & Associates
The recent rate on a 30-year mortgage, the lowest rate in history: 4.58%
— Business Week
74% of total fee income collected by U.S. banks in 2007 that came from NSF charges.
— Celent
$30 billion in NSF charges collected by U.S. banks in 2007.
— Celent
BofA is expected to lose $600 million in overdraft revenue this year.
— Wall Street Journal
The approximate number of unprofitable checking accounts in the U.S.
— Celent
36.4% unprofitable credit unions in Q1 2010, versus 50.4% in 2009.
— CreditUnions.com
74% of financial institutions do not have a satisfactory social media policy.
— Evalsrus
$400B
Total of all nonperforming loans at U.S. banks (5.46% nationwide).
– Gonzo Banker
63%
Percentage of U.S. checking accounts predicted to be opened via the internet by U.S. consumers under age 35 in 2015.