The Digital Banking Report has been recognized internationally as the go-to source of in-depth insights into how data, digital technologies, innovation and new competition are impacting the banking industry for almost 25 years. Today, a new redesigned version of the website is officially being introduced. The new version of website comes with an enhanced design and includes simplified search features and mobile functionality.
After implementing only slight cosmetic adjustments after the Online Banking Report was purchased in 2014, a complete redesign was overdue. The Digital Banking Report’s mission is to help companies in the financial services industry better understand the issues and strategies that are transforming the industry. The desire was to bring a more modern, streamlined feel to the website. We listened to the feedback from our subscribers and worked hard to create a website that reflects the vast changes we have made to the reports themselves.
The new website is built on an ultra-modern mobile responsive database-driven platform. Visitors and subscribers can easily navigate to and interact with any area of the site, which includes details about recent reports, upcoming research and the entire library of previous research conducted over the past 24 years. Abstracts with descriptions of each report are provided, allowing users to buy singular reports or purchase annual subscriptions.
Published 9 times a year, the primary content of new Digital Banking Reports includes the results of proprietary research not available anywhere else in the industry. For instance, the 2016 State of Financial Marketing provides the annual analysis of the financial marketing trends and strategies executed by banks and credit unions worldwide. In addition, other recent research-based reports include The Power of Personalization in Banking, the State of the Customer Journey, insights into The Millennial Mind, the highly popular 2017 Retail Banking Trends and Predictions, and a report on Improving the Customer Experience in Banking.
Upcoming reports include an analysis of the fintech battlefield, an updated version of financial marketing trends, research into mobile wallets and P2P payments as well as a report on innovation in banking.
The vast majority of financial institutions don’t have a budget to support a 6 figure expenditure for research into the changes in the financial services industry. The goal of the Digital Banking Report has always been to provide the insights that bank and credit union executives need … at an investment level all financial services firms can afford.
At a cost of less than $200 an issue, subscribers can save 50% off the annual price of buying each issue individually, and also have access to the archived library of all previous reports published. Annual subscriptions are available for individuals and for teams of 10, 25, 50 and 100. For those interested in providing access to the Digital Banking Report archives for their entire organization, an Enterprise subscription level is also available.
Recent Issues of the Digital Banking Report
Below are some of the recent Digital Banking Report issues published. Each report is built upon international research findings, captured specifically for the reports. In addition to the analysis of the proprietary research, each report references additional research done by industry leading firms, with references noted and links to the specific studies provided. This combination of primary and secondary research is unlike any other industry. Finally, each report provides perspective from industry influencers and leaders not available elsewhere.
IMPROVING THE CUSTOMER EXPERIENCE IN BANKING
This 85-page report, with 52 tableland charts, provides an unprecedented look into the future of CX in banking, including the improvement of the customer journey, use of advanced analytics, improving the engagement on digital channels and how your peers are doing in the delivery of an improved customer experience.
2017 RETAIL BANKING TRENDS AND PREDICTIONS
For the sixth consecutive year, the Digital Banking Report surveyed a crowdsourced panel of global financial services leaders for their thoughts around retail banking and credit union trends and predictions. For the first time, banks, credit unions and solution providers worldwide were also surveyed.
This best-selling report has 92 pages and 38 charts and provides an unprecedented look into the future of retail banking, including the improvement of the customer journey, use of advanced analytics, building an integrated multichannel delivery network, use of open APIs, the partnership between banking and fintech, the expansion of digital payments, regulatory changes, advanced technologies and innovation in banking.
This 62-page report, with 43 charts provides a deep analysis of the behaviors of today’s Millennial. Areas of interest covered include the increasing importance of alternative banking services such as P2P payments and lending, the banking and communication channels used, and the risk presented by fintech start-ups.
STATE OF THE DIGITAL CUSTOMER JOURNEY
For this report, financial services institutions globally were surveyed to determine the progress made in allowing new customers to open a new account online or with a mobile device, as well as how well firms are doing with digital onboarding and cross-selling.
The 75-page report has 43 charts and tables and provides a very specific road map for building a market-leading digital customer journey, from account opening to engagement, to the building of a stronger relationship.
THE POWER OF PERSONALIZATION IN BANKING
With surveys conducted in conjunction with global market research leader GfK, this report was developed from surveys of both consumers and the financial services community to determine the key beliefs, behaviors, trends and priorities related to personalization of the banking relationship.
This 64-page report (with 60 charts and tables) provides a very specific road map for the implementation of digital personalization initiatives and answers some of the questions regarding what the consumer values most.
Get Immediate Access to the Digital Banking Report Today
By subscribing to the Digital Banking Report, you can get immediate access to more than 150 in-depth reports today. A full year of future reports will be available at less than $200 an issue (50% off the cost of buying each report individually). There is also a money-back guarantee if you are not completely satisfied with your investment.