Should Your Bank Shift Strategy to ‘Embedded Finance’?
Seamless service is what consumers seek, and that includes financing and paying for ecommerce purchases —which pretty much covers everything.
Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
Seamless service is what consumers seek, and that includes financing and paying for ecommerce purchases —which pretty much covers everything.
Understanding key shifts in consumer expectations and behaviors can assist financial institutions to grab opportunities and avoid missteps.
Consumers' relationship with money is changing around the world, as 'digital-first' banking evolves quickly into 'mobile-first.'
Financial institutions could deliver user experiences that rival fintechs, but risk aversion and skewed KPIs hold them back.
API-powered 'banking-as-a-service' arrangements with fintechs won't disrupt existing banking strategies, but extend them – improving CX.
Financial institutions will find growth through digital channels by emphasizing human connections and providing expertise remotely.
Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.
Nearly half of banking customers say mobile is one of their top three priorities, says iSky Research's founder Mark Donohue. How can banks and credit unions reduce friction?
As banking executives define their goals, they must commit to simplifying the digital experience, leveraging data and honing human skills.
Digital experience gaps are causing banks and credit unions to lose ground. They can regain it by a singular focus on customer centricity.
With the rise of digital banking tools, banking providers must find ways to replicate the benefits of human interaction in digital channels.
Actionable ideas for both senior executives and digital design teams looking to build intuitive and frictionless banking experiences.
83% of FI leaders agree investing in AI is essential for 2024 but how you leverage AI is instrumental in success and meeting customer expectations.
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This webinar from Veeam will detail the value of working together across your organization to be better prepared in cyber defense and response readiness.
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Data confirms one idea about mobile/web product expectations but refutes two others relating to personalization and willingness to pay.
COVID-19 accelerated demand that was already growing but megabank also saw the need for new digital twist on small business accounts.
Banks and credit unions shouldn't focus solely on creating a better mobile experience, but build a holistic relationship based on trust.
'Plex,' a combined checking and savings product that plugs into the Google Pay wallet, pulls in more banks. Citibank explains its plans.
With many banking employees still working from home, video meetings are the norm. But bad tech or employees' workarounds may cause leaks.
The easiest way to keep customers captivated by your bank's customer experience is by integrating behavioral science methodologies, says Roger Dooley, keynote speaker and best-selling author.
It's difficult to stand out in a crowded mobile app market. The right mix of marketing, UX, security and customer feedback brings results.
Taking a page from challengers' playbooks can help traditional institutions avoid the 'commodity' product trap and spur customer acquisition.
In uncertain times, the commitment to being a digital banking champion is more important than ever, providing financial growth and resilience.
Banks and credit unions need to reassess how they compete with fintechs and big techs now that 'fast follower' is seen as a failed strategy.
Learn how to enhance your brand’s local visibility, generate more leads, and attract more customers, all while adhering to industry regulations and compliance.
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Vericast’s 2024 Financial TrendWatch explores seven of today’s most critical financial services trends to provide a complete view of the current loyalty landscape.
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