Digital Borrowers Expect Money in Seconds… Not Days
Banks must build digital loan application, approval and disbursement processes, improving simplicity and availability of funds.
Mobile Banking
Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.
Latest Spotlight Article:
Three Must-Have Features for Next Gen Banking Apps
Apps from U.S. Bank, BofA, Wells Fargo and USAA stand out for specific functions, but the category as a whole still lags customers' expectations.
Popular Articles within Mobile Banking:
The Banking Industry Sorely Underestimates The Impact of Digital Disruption
Digital tech is rocking every corner of banking. The speed and scope of disruption is happening at a pace that is catching banks off guard.
The Next Big Mobile Banking Breakthrough: Two-Way Interactive Video
With mobile video banking, people can chat face-to-face with their bank or credit union, eliminating branches altogether.
Banking Providers Fail to Sell Benefits of Mobile Banking and Payments
Despite increasing enrollment in mobile banking, actual utilization of mobile banking and mobile payment apps is still far below market potential.
P2P Payments Is The ‘Next Shiny Object’ In Mobile Banking Solutions
The growth of P2P payment usage has prompted banks to focus on providing integrated digital payment solutions to customers and members.
5 Major Retail Banking Challenges (and How to Overcome Them)
Here are five key trends financial institutions will be forced to fight in the year ahead, and how they can tackle them.
To Boost Mobile Banking Growth Rates, Banks Must Address Consumers’ Fears
Financial institutions must solve the security riddle and find ways to reassure consumers or mobile banking growth rates will suffer.
How to Win Banking Relationships With Mass Market Consumers
Here's how community banks and credit unions can improve the bottom line when serving fee-driven consumers who are heavy branch users.
Bank Tellers In The Future Will Have Names Like ‘Alexa’ and ‘Siri’
Will data-driven, AI-powered bots replace human service representatives and push the banking industry one step closer to a branchless future?
What The Retail Industry Can Teach Banking
Shopping with mobile devices is on the rise. Here's how this trend is reshaping what consumers expect from their mobile banking experience.
Are Banks and Credit Unions Prepared for a New Mobile Era?
Financial institutions must improve mobile banking offerings, while innovating to leverage technologies like wearables, AI, IoT, AR and VR.
Two New Digital-Only Options Poised To Disrupt U.S. Banking Ecosystem
In a span of a week, N26 and Chase Bank announce plans to introduce mobile-only banking offerings in the U.S.
Acquisition vs. Attrition: Delivering The Right Mobile Banking Experience
Banks and credit unions that don't get their mobile act together can't grow or retain relationships with today's digital consumers.
The Great Bank Escape: A Truly Unusual, Interactive ‘Mobile Experience’
A credit union in Canada built a fake bank branch on wheels, then trapped people inside. Why? It's called "experiential marketing."
iPhone X: The Next Wave of Mobile Banking Disruption
The iPhone X gives the banking industry a platform for mobile banking innovation with biometric, augmented reality and payment functionality.
5 Fintech Trends Disrupting Retail Banking (And How Banks Can Fight Back)
Fintech insurgents are hijacking market share from traditional banking providers, but here's how they can turn the table and take the advantage back.
How Consumers Adopt Mobile Payments
Banks have been lured by the mobile payment 'field of dreams': just build it and they will come. But it doesn't work that way.
Fintech Use Reaching Mass Adoption Among Digital Consumers
The adoption of alternative fintech banking solutions is expanding globally, with payments and money transfer services being the most used.
Not All Mobile Banking Apps Are Created Equal
With more consumers using mobile banking, it is important to understand what drives satisfaction and what impedes channel usage.
Digital Payments Approaching Universal Acceptance
Changes in the way consumers make payments are mirroring the marketplace at large, with online and mobile payments replacing cash and checks.
4 Tips to Create an Engaging Mobile-Optimized Experience for New Accounts
Bankss must build an experience that accommodates the limitations of mobile devices as well as capitalizes on their advantages.
Five Ways to Accelerate Adoption of Digital Payments
Helping people adopt digital payment services improves engagement and increases revenue while decreasing attrition.