The Importance of Primacy in Banking
Banks are over-reliant on new account metrics that don't correlate to profitability. Worse, nearly 70% of new accounts remain inactive after 90 days.
Banks are over-reliant on new account metrics that don't correlate to profitability. Worse, nearly 70% of new accounts remain inactive after 90 days.
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Banks are over-reliant on new account metrics that don't correlate to profitability. Worse, nearly 70% of new accounts remain inactive after 90 days.
The ability to share deep insights across the organization is seen as essential for successful digital banking transformation.
Banks and credit unions will need to modernize back-office processes to complete the journey to becoming digital-first institutions.
Financial institutions are experiencing an unacceptable rate of digital account opening abandonment due to slow and broken processes.
The development of open banking solutions by banks and credit unions requires significant support beyond existing third-party partnerships.
Building on the momentum created during the pandemic, financial institutions are creating a culture of innovation as a way to differentiate.
The use of data and insights must extend beyond marketing communication, supporting business decisions and customer engagement.
The growing gap in digital capabilities between community institutions and big banks could spell doom for many if they don't quickly adjust.
As we enter 2021, there is a customer experience disconnect between what a banking customer wants and what is being delivered.
Creating an innovation culture using data, advanced analytics and techwill position organizations for successful digital transformation.
Research reveals that few financial institutions are ready for the next era of financial marketing. Here's what you can do to prepare.
The potential of digital banking transformation will fall short if investments do not align with known strategies for success.
As your financial institution prepares for the impending Great Wealth Transfer, ensuring that your digital strategy appeals to younger generations is essential.
Read More about Key Digital Imperatives for Gen Z and Millennials
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
Insights from the Digital Banking Report find that transformation of workforces will define the future success of banking organizations.
Achieving the most optimal results from digital banking transformation efforts requires top-level support and a broad perspective of change.
The most innovative leaders in banking are generating greater profits and higher satisfaction scores. Here's what they have in common.
The role of banks in the future will be as secure contextual data repositories in an open banking ecosystem.
The progress of digital banking transformation continues to be slower than projected according to new insights.
Financial institutions must rethink how they engage and connect with consumers, using personalized, real-time, and consistent communication.
Time is running out for bank and credit union teams that haven't started investing time and resources in finding their digital marketing path.
The focus of financial marketing in 2020 will move from customer experience to bottom line results. Find out why.
Digital transformation within the banking industry is occurring much slower than needed to respond to both consumers and competitive threats.
To take personalization to the next level, financial institutions must learn how to leverage all the digital tools and data at their disposal.
Needing to improve staff efficiency, Great River deployed new technology to centralize staff. The results? An 80% decrease in lobby wait times and 4-to-1 FTE.
Read More about This Credit Union Staffed Nine Branches With Just Three Employees.
To achieve your growth goals in the year ahead, you'll need to find big ideas and unleash new innovations. But you should start building your budget here first.
Read More about One Thing Every Financial Marketer Must Put in Their Budget Right Now