How Banks Can Capitalize on Their Data to Stay Competitive
Fintech competitors are grabbing wallet share. It’s critical banks mine first-party transaction data to retain customer relationships.
Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
Five key takeaways from my recent meeting with a bank examiner can help you prepare for your own next agency conversation.
Fintech competitors are grabbing wallet share. It’s critical banks mine first-party transaction data to retain customer relationships.
Consumers want personalized, tailored products that work for them and provide them with the insights they need to succeed. Joe Welu, founder and CEO of Total Expert walks banks through how to offer customer what they want.
Open banking — and open finance even more so — is the key to creating personalized banking experiences and driving financial innovation.
A modern AI-supported loan platform can help community banks be competitive and grow, but requires care in deciding which features to use.
Experts from Amperity and Microsoft explain why a customer data platform is at the heart of the most cutting edge digital banking programs.
Rising fraud undermines trust and threatens digital banking progress. Fighting back demands finding the right identity solution.
Financial institutions must use data, analytics, machine learning and new technologies to understand and build engagement with customers.
The payments battle grows hotter as it ranges from mobile technology to digital currency to invisible payments via the internet of things.
Turning existing customers into primary accounts is a key goal for financial institutions — largely unmet. It requires a new data framework.
The 'cost of funds' metric under-reports revenue for checking accounts and especially for rewards checking. There is a better measure.
The future of the banking industry relies on advanced data analytics, says Segmint's Nate Shahan, but few banks are applying it correctly.
Data and AI in banking will improve back-office systems, decisioning, customer engagement, and financial institutions' operating model.
Discover how document processing automation (DPA) uses AI to streamline lending processes, enhancing efficiency and accuracy, while ensuring compliance and protecting sensitive information.
Read More about Transform Your Credit Union’s Indirect Lending Business with DPA
Needing to improve staff efficiency, Great River deployed new technology to centralize staff. The results? An 80% decrease in lobby wait times and 4-to-1 FTE.
Read More about This Credit Union Staffed Nine Branches With Just Three Employees.
Back office operations impact efficiency and innovation. Automating finance and accounting departments in particular brings big benefits.
Small institutions now have an edge — if they update their business model. Five traits mark the successful bank and point the way forward.
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be successful.
Every bank is wrangling technology to help them be innovative. Here's an inside look at how Chase tackles digital with a unique strategy.
The ability to share deep insights across the organization is seen as essential for successful digital banking transformation.
2022 looks to be a turning point for the industry amid the rise of platform business models, ecosystems, AI and end-to-end digitization.
The fast-growing freelance worker market could be a boon for financial institutions, but so far has been largely untapped by the industry.
Banks and credit unions that make every interaction connected, relevant, trusted and human will build loyalty with digital-first consumers.
It may take years for the U.S. to fully embrace open banking, even though consumers routinely link third-party apps to their bank accounts.
The 'Great Resignation' is an ongoing challenge. Here's how banks and credit unions can insulate their call centers from the staff shortfall.
Watch Talking Tech with CSI to find out how banks are confronting the challenges in today’s competitive market, including enhancing customer experience and engagement.
Read More about Want Insight into Community Bankers’ Strategies?
Real Talk: Old tactics don’t cut it anymore. Get exclusionary targeting to flip their strengths and outsmart your competition. Get JXM.
Read More about Don’t Fight Today’s Battles with Yesterday’s Weapons.