Between 2000 and 2016, the number of checks written in the United States declined from 41.9 billion to 17.1 billion, a nearly 60% drop. Bad news for checking accounts, right? Wrong. The percentage of US households without a checking account dropped from 8.2% in 2011 to 7% in 2015, and since 2000, deposits at banks have tripled.
So, all’s well with checking accounts, then? Not quite.
At the risk of sounding like Chicken Little, there is a longer-term trend that will hamper financial institutions’ efforts to keep up the recent pace of growth. I have a name for this trend: deposit displacement.
Here are four examples of how deposits are being displaced from checking accounts:
1. Health savings accounts. Devenir Research projects that deposits in health savings accounts (HSA) will approach $45 billion by the end of 2018, up from less than $14 billion in 2012. Where’s that money coming from? It’s siphoned away from consumers’ primary checking accounts and into HSA accounts that are probably not held at the same bank as the primary checking account.
2. P2P payments. Venmo is on track to do about $35 billion in P2P payments in 2017. While that’s impressive, I’d like to call your attention to something else — the money Venmo users leave sitting in their accounts. A personal source tells us that Venmo has $2.2 billion of funds sitting in users’ accounts—money that isn’t sitting in banks’ accounts. Displacement through P2P payments will only increase, as Apple has announced that its P2P payment tool will park users’ funds in an Apple prepaid debit card, and not in the users’ checking accounts.
3. Retailer mobile apps. In 2016, The Wall Street Journal reported that Starbucks had $1.2 billion in deposits on customers’ loyalty cards. That number is likely more than $2 billion today. As other retailers copy Starbucks’ approach to mobile apps, deposits held in retailers’ mobile apps will continue to grow.
4. Robo-advisor tools. Consulting firm AT Kearney estimates that assets held in robo-advisor tools will reach $2.2 trillion by 2020. While this might point to a business opportunity for banks, it’s also a threat. Kearney believes half of those assets will come from currently non-invested assets—in other words, bank deposits.
PSCU’s sixth annual Eye on Payments study reveals shifts in consumer payments preferences and behaviors.
Join Kasasa for this game-changing webinar to learn how a new approach to retail checking and savings can help you create real growth.
The Amazon Threat
And then there’s the Amazon threat. There’s plenty of speculation regarding Amazon’s potential entrance into banking. Although I don’t believe that it actually wants to be or acquire a bank (because it pursues a platform business model) the threat of an Amazon checking is very real. But maybe not in the way that you think.
In a recent survey conducted by Cornerstone Advisors, commissioned by StrategyCorps, consumers were told that:
“Amazon is thinking of offering a checking account. For a fee of $5 to $10 a month, the service will include cell phone damage protection, ID theft protection, roadside assistance, travel insurance, and product discounts.”
43% of Millennials said they would open that account, and about a quarter of them said that they’d close their existing bank account, as well. If that doesn’t surprise you, maybe this will: When asked about their interest in an Amazon checking account — for free, without the bundled add-on services — fewer Millennials were interested.
The Diminishing Importance of Checking Accounts
What’s happening here is that the checking account is becoming nothing more than a way station for consumers’ money. Direct deposit puts their money into checking accounts, but once there, there’s little reason for consumers to keep it there, as they easily transfer it to their P2P accounts, HSA accounts, and investment accounts.
The checking account is in trouble — not because people are writing less checks — but because of the availability of easy money movement, the absence of any benefit to keeping money in the checking account, and the inability of banks to find a value proposition beyond budgeting and expense categorization capabilities packaged into a PFM offering that simply doesn’t appeal to broad enough set of consumers.
Mid-size banks and credit unions have seen much of Millennials’ deposits flow to the large banks over the past few years. Deposit gathering for all financial institutions will become more difficult over the next five years, as this trend toward deposit displacement accelerates. Combating deposit displacement means reinventing checking accounts.