These days, with interest rates on checking accounts so low, it’s surprising anyone considers earning interest on balances a “must have” requirement when shopping for a new checking account. But in 2012 Q4, 11% of visitors to FindABetterBank.com indicated they must have interest checking accounts. This is down markedly from 2008 to 2009, when banks and credit unions were offering significantly higher rates with their checking accounts (see Figure 1).
Demand for interest-bearing checking accounts varies significantly across the US (see Figure 2). Almost 18% of bank shoppers in the Chicago market “must have” interest on balances, for example, compared to only 4% of people living in the Riverside CA market and roughly 7% of bank shoppers in Florida’s 2 big markets (Miami and Tampa).
Why are Chicago bank shoppers so demanding? It’s an extremely competitive market. Have local ads and promotions trained Chicagoans to expect more? To what extent do readers think demographics (i.e., age and income) contribute to consumers’ desire for interest-bearing checking accounts?
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
Learn how institutions around the country are saying goodbye to phantom growth with a new approach that creates real growth that lasts. Download eBook.