The latest trends and strategies in banking, with ideas, insights and research senior executive bank management teams need to build their strategic plans.
Erin Pryor’s focus on digital marketing and data analytics is a big part of the growth strategy that helped First Horizon weather a merger breakup.
Raging Gun Debate Threatens to Wound Banks in Verbal Crossfire
A new credit and debit card merchant code for gun and ammo dealers brings party politics to bear on the banking business.
Three Secrets to Successful Bank Mergers & Acquisitions
Bank mergers are booming — and some will disappoint. But execs can improve the odds of success with the right priorities, pace and culture.
Banks Generating Revenue Growth From ESG Strategies
Some banks prove 'green loans' can generate strong revenue gains. Refusing to fund fossil fuel companies, however, is a lightning rod.
The Role for Banks in Digital Identity Is Not What You Think
The future of identity is digital, and getting it right is crucial. But be wary of letting third parties piggyback on banks’ KYC processes.
Holiday Bank Marketing Strategies for a Long, Anxious Season
Consumer financial worries and an early start to the holidays will define this season. Here's how bankers can get their offers to stand out.
Banking Lost Deposits, But It’s Not Consumers Causing the Leak
In fact, banks under $1 billion saw a tiny rise in deposits. Megabanks saw the most erosion but say retail deposits are mostly stable.
How Community & Regional Banks Can Win the Talent War
Banks and credit unions face fierce hiring competition. Focusing on five key factors will help them attract Gen Z and Millennial talent.
What Does a Chief Sustainability Officer Do and Should Banks Have One?
Climate-related missteps risks are growing, and more chief sustainability roles are being named. But their role isn't always well defined.
How to Be Consumers’ Go-To Bank In Volatile Times
Economic stress is changing consumer psychology about money. Here are three marketing tactics banks can use to win consumer confidence.
‘Quiet Quitting’: What Bank Executives Should Know and Do
The growing trend erodes productivity and impedes strategy. Bankers can change that, but be fair and clear or you’ll make things worse.
How UX in the Metaverse Will Transform Banking
The metaverse has potential to unleash the 'creative economy' if financial institutions can keep pace, but fintechs are leading the way.
How Housing Market Deterioration Will Disrupt Home Lending
Goldman Sachs predicts continued fall in both home sales and prices, hitting both mortgage and home equity lending hard.
Rising Credit Card Debt Signals Bleaker Financial Outlook for Consumers
Wringing inflation out of the system is already hurting many consumers as rates rise. More pain is coming for them and for banks and fintechs.
How ‘The Great Resignation’ Changed the Banking Workforce Forever
The Great Resignation isn't over, yet the massive trend has already left a deep imprint on banking regarding hybrid work, benefits and more.
Banks Try Novel Staffing Option to Solve Tech Skills Shortfall
An externship can help institutions prepare for the next disruptive technology, support DEI and position a bank as a great place to work.
Banks Must Leverage Their Data Strengths to Grow in 2023
The way forward for banks and credit unions is to lean into lessons from fintechs, and use data to put their own spin on the best ideas.
The Future of Retail Banking: 5 Scenarios for 2025 and Beyond
Retail banking will soon be radically different. PwC analysts evaluate the most likely changes and suggest how banks should prepare.
How Inflation & Recession Talk Affects Bank Marketing Strategies
Providing supportive content for stressed consumers can be as important as adjusting deposit pricing. Here's what bank marketers are doing.
Bankers Beware: Already Crumbling Mortgage Market Could Get Worse
Inflation, recession, stagflation — nothing in the offing is going to help people get into homes and lenders to book mortgages.
5 Ways Banks Can Help Consumers Cope With Inflation
Banks have a unique opportunity to build loyalty by helping consumers as they wrestle with the effects of inflation.
What Big Banks Are Saying About Inflation & Recession
Is U.S. in for a recession due to rate hikes to halt inflation? Top bankers tread a fine line between minimizing risk and preparing for it.
6 Secrets to How WeBank Outperforms Every Digital Bank
WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled pace.
