The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
People Love Free ATMs (and What Small Banks Need to Do)
Small institutions must promote surcharge-free ATM access to meet consumers’ demands, and should consider ATM fee rebates for high value customers.
Cool Artwork Livens Up Call Center to Inspire Bank Staff
Banks can sometimes forget how important call center staff are to their brand. But one jazzed up its call center with amazing illustrations.
Roving Bankers With iPads Can Open Accounts Anywhere
A new tablet tool untethers sales staff from their desks so they can open accounts anywhere -- inside a branch or out.
Mobile Banking Critical, But Consumers Ho-Hum About Tablet Apps
A lack of banking apps optimized for tablets leaves consumers to resort to a cruder mobile web experience. Why?
ATM Hands Out Wads Of Cash To Nice People
An ATM in Spain dispenses free cash to folks under the condition that they do something generous with it. Who was behind the stunt?
Diebold Reinvents ATMs With Concierge Video Services
Missoula FCU pilots new Diebold video technology on existing ATMs to enhance member experiences. Learn more about their pilot program.
Emerging Technologies In Retail Banking: The Long Road Ahead
Retail bankers underestimate the tech changes needed to thrive in a digital age and are ill prepared for what lies ahead.
New On-Hold Messaging Solution Available in Retail Banking
Captive Indoor Media, a leader in digital branch signage and marketing systems, launches its new Codigo on-hold voice messaging product.
ATM Cash Withdrawals Go Cardless With Mobile Banking App
RBS and NatWest customers can use the mobile banking app to request a 6-digit PIN they can enter at ATM to receive cash — no card needed.
Members Get Free PC Support From GTE Federal’s ‘Techs On Tour’ Roadshow
GTE Federal Credit Union has partnered with CDW to provide members free computer checkups in the “Techs-On-Tour” roadshow.
Marketers Must Stress Security Of Mobile Banking Channels
When marketing mobile services, you must address people's fears by stressing security features. Security concerns are the #1 hot button.
Tropical Financial Holds Auditions For Stars In TV Spots
People with the best bits to earn $5,000 and opportunity for local fame through Tropical Financial's tv spot promo.
Sneak Peek: US Bank’s Augmented Reality Branch, ATM Locator
U.S. Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality.
3 Big Trends in Credit Card Marketing
Credit Karma's Justine Rivero explores three trends credit card marketers need to be mindful of in 2012 and beyond.
US Bank’s Wearable Wallet: Will It Flop or Not?
This blue bracelet not only lets you make contactless payments of $50 or less, it holds your medical information. But is it too weird for widespread adoption?
As Smart Phone Growth Explodes, Consumers Demand Instant Account Alerts
Increasingly wired and impatient consumers want account alerts faster than banks are actually sending them.
ATM 2.0: The Future of Self-Service
BBVA completely redesigned its banking ATMs from the ground up, pioneering what it calls the ATM of the future.
Meet PAT, FirstOntario’s Remote Video Teller
Video banking has been around for a few years now in the U.S., but FirstOntario Credit Union says it is the first in Canada to offer it. Much like an ATM, PAT spits out cash and takes deposits. But PAT, short for Personal Assisted Teller, has a number of features you won’t find on your […]
Santander’s HQ: High-Tech Wonderland with Robotic Butlers
It’s called Santander City. This sprawling corporate HQ for one of Europe’s biggest banks is a visually stunning concept.
Disaster Planning: Beyond IT & Business Continuity
Are you worried about how prepared your bank is for a disaster? In a recent survey, an alarming number of banks lack a disaster plan.
Motion-Sensing Retail Window from Citizens Bank
Using motion tracking, pedestrians can interact with the display, signaling birds to come flying in and drop coins, grow plants, create wind to blow the plants around and spray pollen, etc. The display is also time-reactive, automatically changing themes depending on the time of day. This interactive display (video) for Citizens Bank will go in […]
Robotic Safety Deposit Boxes
Has anyone actually seen this in action? It seems pretty cool. You access a secluded security room using an access card, PIN code or biometrics. Then once inside, you use your card or personal key to have your safety deposit box retrieved robotically. Gunnebo, one of the companies manufacturing robotic safety deposit boxes, suggests you […]
