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Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Latest Spotlight Article:
Human Touch Over Tech: Navigating New Federal Rules to End Banking 'Doom Loops'
With new customer service mandates coming from the CFPB, financial institutions must provide easy access to live agents and disclose use of AI to improve service quality.
Popular Articles within Banking Technology:
Sneak Peek: US Bank’s Augmented Reality Branch, ATM Locator
U.S. Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality.
3 Big Trends in Credit Card Marketing
Credit Karma's Justine Rivero explores three trends credit card marketers need to be mindful of in 2012 and beyond.
US Bank’s Wearable Wallet: Will It Flop or Not?
This blue bracelet not only lets you make contactless payments of $50 or less, it holds your medical information. But is it too weird for widespread adoption?
As Smart Phone Growth Explodes, Consumers Demand Instant Account Alerts
Increasingly wired and impatient consumers want account alerts faster than banks are actually sending them.
ATM 2.0: The Future of Self-Service
BBVA completely redesigned its banking ATMs from the ground up, pioneering what it calls the ATM of the future.
Meet PAT, FirstOntario’s Remote Video Teller
Video banking has been around for a few years now in the U.S., but FirstOntario Credit Union says it is the first in Canada to offer it. Much like an ATM, PAT spits out cash and takes deposits. But PAT, short for Personal Assisted Teller, has a number of features you won’t find on your […]
Santander’s HQ: High-Tech Wonderland with Robotic Butlers
It’s called Santander City. This sprawling corporate HQ for one of Europe’s biggest banks is a visually stunning concept.
Disaster Planning: Beyond IT & Business Continuity
Are you worried about how prepared your bank is for a disaster? In a recent survey, an alarming number of banks lack a disaster plan.
Motion-Sensing Retail Window from Citizens Bank
Using motion tracking, pedestrians can interact with the display, signaling birds to come flying in and drop coins, grow plants, create wind to blow the plants around and spray pollen, etc. The display is also time-reactive, automatically changing themes depending on the time of day. This interactive display (video) for Citizens Bank will go in […]
Robotic Safety Deposit Boxes
Has anyone actually seen this in action? It seems pretty cool. You access a secluded security room using an access card, PIN code or biometrics. Then once inside, you use your card or personal key to have your safety deposit box retrieved robotically. Gunnebo, one of the companies manufacturing robotic safety deposit boxes, suggests you […]
The Web 2.0 Make/Buy Decision
The NFL’s Colts might be able to get 10,000 fans at a website to a talk what they are deeply passionate about. It starts with social media.