Lower bank branch use, combined with higher digital banking comfort levels is providing opportunities for growth across demographic segments.
Bank Branch Transformation
Articles about bank and credit union branch design, architecture, interior design, branch merchandising, ATMs, video tellers, interactive teller machines, branch technologies, and retail branch experience strategies in banking.
Popular Articles within Bank Branch Transformation:
Can you imagine a full-service branch that measures only 160 square feet? Here's how banks are experimenting with bite-sized pop-up branch designs.
Bring face-to-face interactions back to banking with local community events that drive people back into branches.
Let consumers use your mobile app to schedule appointments with bankers and drive more branch traffic during off-peak hours.
Branches are still important to consumers, even if they rarely use them. That's why it's critical to squeeze value out of every square foot.
For every statistic that proves a point, you can probably find two that refute it — particularly true with respect to the future of bank branches.
Consumer visits to retail branches will drop 36% in the next five years, forcing banks and credit unions to explore increasingly extreme cost-cutting measures.
With advances in data analysis and digital technologies, do bank branches have advantages over artificial realities such as virtual, augmented and mixed reality?
Six experts on retail design in the financial industry share their thoughts on the role technology will play in bank and credit union branches.
The number of bank branches continues to fall as more consumers opt to handle their financial matters in digital channels.
Banking providers with bigger branch networks capture disproportionately greater deposits and market share, even in the Digital Age.
BofA is testing a new fully-automated branch concept — one with no employees — in a move to serve digital-first customers.
Two UK banks put over 1,000 tech experts in their branches to boost consumer confidence, awareness and comfort with digital channels.
The question these days isn't whether to deploy interactive video teller machines. It's about whether you should go completely tellerless or not.
Check out this huge collection with over 75+ photos of 14 different branch projects from across the globe — ideas and inspiration for your next project.
A survey of banks and credit unions reveals one inescapable trend for the future of branches: smaller, fewer, less.
Seven retail banking experts share their insights on branch design trends and outline their vision for banking services in the physical space.
Columnist Ron Shevlin argues that making future decisions about branches based on the realities of today could be a big mistake.
All the opposition, uncertainty and general tumult that plague financial institutions' branch transformation efforts is a recipe for disaster.
As banking becomes increasingly digital, one question continues to plague retail financial institutions: Do we still need branches?
Deciphering contradictions in consumers' attitudes vs. actual behaviors intensifies the burden facing financial marketers in the Digital Age.
Measuring the in-branch customer experience in real-time yields improvements that satisfy today's demanding consumers.