Bank Branch Transformation

Articles about bank and credit union branch design, architecture, interior design, branch merchandising, ATMs, video tellers, interactive teller machines, branch technologies, and retail branch experience strategies in banking.

Latest Spotlight Article:
Why Bank of America Is Covering the Country with Branches

As it builds branches to push into new markets, BofA focuses on gathering deposits and dispensing advice. The bank also revamped older branches to remove teller lines.



Search within Bank Branch Transformation

The Evolution of the Branch Strategy at Citi

Following the Covid-19 pandemic, many banks and credit unions rethought their branch strategy. Bank branch as a delivery model is key to growth in banking, says Citi's Mindy Mercaldo.