Articles about bank and credit union branch design, architecture, interior design, branch merchandising, ATMs, video tellers, interactive teller machines, branch technologies, and retail branch experience strategies in banking.
Environmental graphic design is a retail trend that’s made its way into the banking industry. Check out this gallery of examples from bank and credit union branches.
Does Augmented Reality Have A Place In Bank Branches?
There's a lot of buzz about augmented reality wearables like Google Glass, but can this virtual tech be leveraged inside branch locations?
BBVA’s ‘EasyBank’ Flagship Branch of the Future
Design consultancy Continuum says their branch and service model for BBVA will help transform the way consumers do their banking.
Virgin Money Customers Get First Class Upgrade in Radical ‘Money Lounge’
Richard Branson continues to shake up the banking world with the introduction of tellerless Virgin Money Lounges in the UK.
Bank Branch Coverage Remains Unchanged, Even After Recent Closures
A new study finds that recent bank branch closings are not yet reflective of changes in consumer transaction behavior.
Branch Locations Are No Longer The Key to Banks’ Growth
Online and mobile channels are changing the way people do business... and the way financial institutions need to view growth.
10 Ways iBeacon Can Improve Banking Sales & Service
Banks and credit unions can improve cross-selling and customer service by adding iBeacon technology to their branches.
PNC Bank Tests Multiple Concept Designs to Find Branch Sweet Spot
PNC is experimenting with its branch strategy, testing different concepts to find a new solution that will meet consumers' changing need.
Branch Visibility Sways Most Shoppers to Larger Institutions
When consumers look for new a bank, they consistently pick institutions with branch and ATM locations near where they work or live.
Why Bank Branches Aren’t Dead Yet
It's trendy to say branches are "dead," but it's just not that simple. Here are 13 points that frequently escape discussion in the branch debate.
Banks Can’t Close Branches Fast Enough
While branch closings are increasing, many more branches would be closed if there wasn't concern for public or governmental backlash.
Notably Quotable: Bank Branches?
We asked 12 bank and credit union experts a simple one-word question: "Branches?" The range of answers reflects division across the industry.
The Questions About Bank Branches That No One Is Answering
What impact do branch openings and closings have on revenue growth and overall bank profitability? Ron Shevlin explores it in this piece.
The Myth of Banks’ Branch Decline
For three years, more banks had closed more branches than they opened. But the trend reversed in 2013. Does it signal a new branch boom?
Death of Physical Bank Branches: Is it Inevitable?
Are branches still relevant? Or are they doomed to the same fate as Blockbuster and Borders? This analysis looks at three perspectives.
Bank of Ireland Opens Concept Branch on College Campus
This streamlined branch model features an open floor plan with interactive touchscreens and a digital bulletin board.
Banking 2020: Digital Channels Threaten Branch-Based Model
Consumers say they'll branches as much if not more than they do today. But all indicators suggest the tide is shifting to digital channels.
Are Bank Branches Doomed By Mobile Banking?
Most consumers can imagine they’ll bank 100% digitally in the future, even those who love branches and check writing.
BofA Employees Picket Video Teller Technology
Video teller machines will cost jobs, protestors say. But their picketing won't stop the inevitable.
Consumers’ Addiction to Branch Banking Hard to Shake
Consumers are reluctant to let go of branches. A national study reveals what consumers think about branches today, and why they keep clinging to brick-and-mortar channels.
Consumers Explore the Future of Banking in ASB’s Innovation Lab
The Lab lets people -- employees and customers alike -- experiment with new banking technologies by experiencing them firsthand in a uniquely non-branch environment.
NAB Unveils First ‘Smart Store’ Branch Design
NAB's first ever "Smart Store" blends iPads, interactive touchscreens and self-service technology together with "hip-to-hip" conversations.
Young Consumers Need Bank Branches
Adults under 30 are less likely avoid bank branches than older consumers, and aren’t as interested in opening accounts online.
