Codigo surveyed over 250 banks and credit unions across the United States. Banks accounted for 45% of the respondents in the study, while credit unions represented 55%. Seven out of 10 of responding institutions fell in the range of $250 million to $5 billion in assets, and had anywhere between five and 50 branch locations. The average responding institution reported roughly $1.2 billion in assets and 12 branches. Download the report today and see how your institution compares with the rest of the industry.
Discover how this financial institution used video banking tools to decrease lobby wait times by 50% while creating a 3-to-1 staff FTE ratio. Read More about How One Credit Union Cut Lobby Wait Times in Half SLD’s latest financial study looks at why the current financial strategy of closing bank branches isn’t working for customers and how to fix it. Read More about Why Creating A Seamless Customer Experience is Crucial for Banks
How One Credit Union Cut Lobby Wait Times in Half
Why Creating A Seamless Customer Experience is Crucial for Banks


