Articles by Tom Groenfeldt

THE FINANCIAL BRAND FORUM RETURNS MAY 20-22, 2024! Over 3,000 of the industry's best and brightest will be at the Forum 2024 exploring the big ideas disrupting banking — from digital growth strategies to the latest trends redefining the future of financial marketing. Pre-register today!

The Future of Video Banking

Boosted by Covid, video banking is coming into its own, especially for more complex interactions where text-based chat is less effective.