Articles by Jim Marous

Jim Marous is a financial industry strategist, co-publisher of The Financial Brand, and one of the top 5 most influential people in banking.

Migration to the cloud allows banks to improve the customer experience, reduce costs, mitigate risks, and increase business agility.

More than ever, banks need to accelerate digital transformation with data, applied analytics, cloud solutions and 5G functionality.

As financial institutions seek increased scale to achieve digital transformation, the real need is for digital leadership.

Many banks need to improve the digital savviness of their leadership team to be prepared for an increasingly competitive banking ecosystem.

First-party internal data can help banks and credit unions differentiate their brands and multiply their revenues.

Monitoring fintech investments by venture capital firms and traditional banks provides perspective on competitive and strategic trends.

Can traditional banks keep pace with a payments ecosystem where innovation balances speed and security?

Chief Digital Officer Dominic Venturo details how U.S. Bank stays ahead of rapidly changing digital technology and consumer preferences.

As the need for digital banking transformation increases, the bidding for talent escalates across the industry.

Fintechs are using data, AI and personalization to show people they can reduce financial stress much better than traditional banks.

In the absence of better processes banks and credit unions are actually losing two accounts for every one that they open.

Jay Baer says the financial industry is falling short on opportunities to improve digital customer experiences.

Advanced digital players beating mid-cap regional banks for new accounts with speed, simplicity and personalization.

Advanced data analytics, the cloud and digital functionality invisibly embedding banking into peoples' lives will redefine banking.

The use of data and insights must extend beyond marketing communication, supporting business decisions and customer engagement.

Competing with data and analytics requires financial institutions to build a data-driven culture with top leadership support.

Financial institutions must provide personalized, contextual and timely experiences every time a consumer interacts with their brand.

Financial institutions need to rethink their perspective about progress, embracing small changes that will lead to remarkable results.

Top women leaders share their insights on gender bias, the changing opportunities for women in banking and advice on how women can advance.

This fast-growing market presents significant challenges to traditional financial institutions hoping to serve younger consumers.

Banks and credit unions can't continue their casual relationship with the truth in describing what they actually deliver to consumers.

The growing gap in digital capabilities between community institutions and big banks could spell doom for many if they don't quickly adjust.