Articles by Jim Marous

Jim Marous is a financial industry strategist, co-publisher of The Financial Brand, and one of the top 5 most influential people in banking.

Despite high awareness and strong crowdfunding, the future of the Coin card is in doubt, showing the difficulty of innovation in payments.

Despite hype around wearable banking, most global fintech leaders recommend a 'wait and see' approach to investment in wearable technology.

Digital consumers want financial institutions to know them, look out for them, make their lives simple and reward them for their loyalty.

As banks and credit unions begin 2015 strategic planning, these mobile, digital and payment statistics will set the foundation for success.

The Bank Innovators Council Road Show provides the opportunity for financial executives to engage in innovation workshops on a local level.

Cross-selling is the best way to achieve growth in banks and credit unions. Here are 8 surefire ways to improve cross-selling results.

Banks and credit unions should be more worried about the loss of payments insight than whether tech giants become banks.

Waiting for a mobile payments solution to emerge from the battle of traditional and non-traditional players is no longer an option.

While the demand for standalone PFM never materialized, digital money management with real-time insights is finally about to take off.

Could Visa's investment in LoopPay mark a shift in the payments landscape with new technology being embedded in mobile and wearable devices?

It's more important than ever to understand and serve the needs of the underbanked consumer that represents 20% of US households.

As we look back on mobile banking predictions made six months ago, it's clear much has changed and that there are still great opportunities

Simple is a case study for innovation and clarity of purpose in the banking industry. Here's the innovations introduced in the past year.

Financial institutions are positioned to leverage big data for real-time digital marketing solutions that can drive sales and satisfaction.

Banks and credit unions should monitor worldwide tablet banking advancements for ways to improve digital banking consumer experiences.

Banks and credit unions need to understand the customer purchase journey to improve marketing effectiveness and the customer experience.

Banks and credit unions continue to test branch designs that combine new technology, open design and improved points of interaction.

Banks and credit unions should benchmark their mobile banking functionality against top US banks to keep pace with consumer digital demand.

In an exclusive interview with The Financial Brand, mBank a mobile and online banking innovation leader, discusses their strategy for success.

Financial institutions must address the needs of millennials who are willing to bank with technology and telecommunications companies.

The 20 top mobile banking applications and functionality found worldwide, providing a benchmark for banks and credit unions.

For consumers to move beyond basic mobile banking transactions, financial institutions must improve usability and address security concerns.