Why Old Marketing Models Will Fail in 2025 — And What to Do Instead
Consumer behavior is changing, attention spans are dwindling. Marketers need new ways to attract audiences. TransUnion has the insights.
Missed Payments, Broken Systems: Federal Studies Detail Student Loan Quagmire
Two recent CFPB reports reveal unprecedented challenges in the student loan system, with new data showing widespread servicing failures and borrower hardships.
Turbulence in Marketing Roles Forecast for 2025
New research reveals marketing careers in flux: AI disruption, phantom jobs and remote work reshape the industry while salaries dip 3% year-over-year.
Who Are the AI Goliaths in the Banking Industry? A New Index Reveals a Growing Divide
Banks race to harness AI, but only some leaders emerge as financial sector embraces the AI revolution. Who's ahead, who's behind in this high-stakes game?
On the Road to 2035, Banking Will Walk One of These Three Paths
Banking in the years leading up to 2034 is evolving at wicked speeds. Let's explore three potential futures: transformed trust, climate-driven change, and global fragmentation.
9 Critical Leadership Lessons from Top META Marketing Exec
Tech marketing leader Eshan Ponnadurai shares insights from META, Google, and Uber, offering incisive perspectives for bank marketers in the digital age.
Flexible Spaces Demand Flexible Lending in the New Office Era
Office vacancies hit record highs, but is it game over for the commercial real estate market? Here's how financial institutions can navigate the new era.
Emerging Best Practices for Using Generative AI In Your Banking Contact Center
Generative AI is reshaping contact centers, promising enhanced customer experiences. But are banks ready for this seismic shift in customer service?
How to Defuse the Marketing Trade-off Between Short-term Wins and Long-term-Growth
New research challenges marketing dogma: targeting 'Movable Middles' drives both short-term sales and long-term growth. Is this the future of advertising?
Why Optimism is Fragmented Among SMBs — and How Banks Can Help
Umpqua Bank's new report paints a picture of the AI revolution, cybersecurity challenges, and payment tech reshape business landscape. What's next?
Americans Are One Paycheck Away from Financial Crisis — and Bankers Must Step Up
Behind Instagram-perfect lives lies a startling truth: 52% of Americans cry over money. Discover the double lives reshaping financial services.
The New Fintech Playbook for a $1.5 Trillion Market in 2024 and Beyond
The fintech hype has cooled. But by balancing innovation with profitability, the industry can adapt to its new reality and prepare for a $1.5 trillion future.
For Younger Consumers, Payments Is Banking. Why That’s Trouble for Traditional Institutions
Digital payments are reshaping finance for good. Marqeta's 2024 report reveals consumer trends, from contactless adoption to P2P popularity. What's next?
The 5 Use Cases for Adding Generative AI to Your CX Strategy
Discover how to implement AI in customer experience without losing the human touch. Qualtrics' report offers a practical four-step playbook for success.
What U.S. Banks Must Know About UK’s Bold Plan to Tackle Fraud
UK's fraud-fighting strategy is wake-up call for global banking. Learn how this plan could reshape financial security and what U.S. financial institutions can do to help the cause.
Contrary to Popular Belief, Gen Z is Suffocating in Today’s High-Cost World
Overly optimistic Gen Z is waking up to a more realistic sense of the financial landscape and their role in it. The Better Money Habits survey has more.
Are Co-Branded Credit Cards the Key to Attracting Card Revenue?
Co-branded cards is the new untapped potential in consumer credit. New study reveals surprising trends in adoption, usage and demographic preferences.
Consumers Love Their Banks (For the Most Part), But Happiness is Wearing Thin
Trust meets tech: How banks balance innovation and tradition in 2024, insights on customer preferences, AI adoption and the future of banking, all in EPAM's latest report.
6 Critical Trends in Marketing for Bankers to Know
Customer engagement is rapidly changing, and so is the marketing channels you're using to reach those customers. Learn more from Hubspot's latest Marketing Trends report.
Are You Ready for How Different Gen Z’s Banking Behaviors Are?
How risk-taking, crypto enthusiasm, and mobile-first mindsets are reshaping banking landscapes for all generations.
How BMO’s Head of Digital Swiftly Navigated an Acquisition and Rebranding
BMO's journey toward digital transformation offers valuable lessons for banks navigating the rapidly evolving financial landscape.
The Customer is King: Why the CMO Must Become the Customer Expert
M&T Bank's chief marketing officer talks how inspiration from Asian markets could inspire U.S. banking innovation and more.
