Top Execs Reveal Insights Into Citi’s Changing Branch Strategy
Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle.
Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle.
Novel plan provides anonymous help for people in a bind (including financial institution staff), generates new business and is outsourced.
Great digital experience won't reverse shrinking revenue growth. The solution lies in product innovation plus an embedded banking model.
A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers.
The superregional tables plans to grow its refi unit into a broad digital loan platform, opting for a full-service niche app. Here's why.
Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology.
Startups surged during the pandemic, and like their mostly young owners, they have digital DNA. Are banks and credit unions ready for them?
Moves involving Plaid and Q2, and Envestnet Yodlee and TD Bank will boost adoption of fintech data sharing by banks and credit unions.
Fragmented relationships are the new reality. The highly digital yet personal strategy of one community institution points a way forward.
Senior execs at the data aggregator reveal the strategy behind moves to cooperate with banks, and the impact of an open-finance future.
Banks and credit unions must 'lean into' technology to a much greater degree if they hope to prevent consumers from straying to fintechs.
When a fintech buys a bank, what happens? In this case, voracious loan acquisition is combined with a huge potential for primary checking.
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187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics.
A battle of titans is building between Apple and Google over the future of banking. At stake are data and checking account revenue.
Forget what you think about this subject and focus on one thing: Financial data will increasingly be open. You can benefit or sink.
Financial institutions share ATMs, why not branches? Many credit unions do and the practice could actually help trim branch networks.
Traditional institutions exploited holes in fintechs' consumer lending model, especially relating to service. But technology is still key.
Consumer use of these new digital channels is climbing and satisfaction overall is high for some of them, but key differences remain.
Revolut's low-key debut in the American market may mislead traditional institutions to falsely conclude it isn't a real threat.
Study shows that among younger adults, the trend is clearly up, but sagging interest among older U.S. consumers stalls overall growth.
Taking a different route than Chime and Robinhood (which it so far trails) the neobank will use fresh capital to leverage AI-enhanced data.
Red hot 'BNPL' market is attracting scrutiny, which could give incumbents a bit of breathing space to craft the right response.
This webinar will offer a comprehensive roadmap for digital marketing success, from building foundational capabilities and structures and forging strategic partnerships, to assembling the right team.
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