Roving Bankers With iPads Can Open Accounts Anywhere
A new tablet tool untethers sales staff from their desks so they can open accounts anywhere -- inside a branch or. Read More
Article Archive: Mobile Channel
Mobile Banking Critical, But Consumers Ho-Hum About Tablet Apps
A lack of banking apps optimized for tablets leaves consumers to resort to a cruder mobile web. Read More
10 Great Tablet Banking Features Enhancing The Customer Experience
Banks are rolling out iPad banking functionality incorporating many aspects of the branch experience that were previously unavailable in the mobile. Read More
Banks Roll Out Customer Service App With Live Mobile Chat
Two UK banks have launched ‘Mobile Chat,’ a service that offers real-time customer service to business banking app. Read More
Consumers Finding Their Groove With Mobile Bill Payment Technologies
A study sheds light on consumer's appetite for new bill payment technologies, and forecasts a decrease in traditional pay-by-mail activity in the coming. Read More
Consumers Expect More From Mobile Banking Apps Than They Get
Mobile banking apps fall short of consumer expectations, with nearly half admitting they've thought about deleting the app they downloaded from their bank or credit. Read More
Will You Be Ready When Mobile Wallets Turn Banking Upside Down?
Mobile wallets and digital transactions signal the dawn of a new era in banking. What will marketing look like in a mobile-dominate. Read More
Beyond Mobile Banking: Building New Consumer Apps
Should banks and credit unions be building fun and engaging mobile apps that go beyond basic banking functions? Or should they just stick to what they. Read More
Photo Bill Pay Makes Bank Switching A Snap
Consumers can soon pay old-fashioned paper bills simply by snapping pictures of them with their smartphones. This mobile banking feature will transform the bank switching. Read More
Spike Mobile Deposit Adoption Rates With Free $5 Demo Checks
If you want people to try a new technology like mobile remote deposits, it may take cash bribes. See how Numerica Credit Union paid members $5 each to do just. Read More
iPhone, iPad Video Banking Could Spell The End For Branches
ASB is pioneering two-way video for mobile and tablet devices. If customers can video chat with service reps over the internet, who needs branches. Read More
ING Direct Mobile App Encourages Savings Through Small Sacrifices
ING Direct's latest mobile banking tool helps consumers turn small everyday purchases into big savings. Read More
Cool Tech: Mobile Banking With Siri-Like Voice Commands
USAA will be among the first banks in the world to start toying with speech recognition software on mobile. Read More
ASB Launches Mobile Facebook Payments
In the updated version of this New Zealand bank's mobile app, customers can now make P2P payments directly to their Facebook. Read More
ATM Cash Withdrawals Go Cardless With Mobile Banking App
RBS and NatWest customers can use the mobile banking app to request a 6-digit PIN they can enter at ATM to receive cash -- no debit card. Read More
The Mobile Banking Imperative
Mobile banking is no longer just a point of differentiation among banks and credit unions. It is fast becoming a basic consumer. Read More
Mobile App Provides Wait Times, Helps Branch Users Avoid Queues
A nifty little app tells customers how many people are queued up at their favorite branch and what the longest wait times. Read More
Kiwibank’s iPhone App Puts A Service Rep In Everyone’s Pocket
Customers can press a button on their iPhones to summon support from a Kiwibank "online relationship manager" -- human service for mobile bankers,. Read More
Marketers Must Stress Security Of Mobile Banking Channels
When marketing mobile services, you must address people's fears by stressing security features. Security concerns are the #1 hot button preventing more people from adopting mobile banking. Read More
Mobile Banking Set To Explode, Here’s What Marketers Need to Know
Two research studies on mobile banking tell financial marketers they need to pay more attention to this critical. Read More
Sneak Peek: US Bank’s Augmented Reality Branch, ATM Locator
US Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality in a virtually interactive. Read More
Banking Consumers Getting More Mobile and More Digital
Mobile devices are increasingly becoming consumers' primary banking tools, and not just for. Read More