Retail Banking Trends to Watch in 2022

Premiered: February 8, 2022
Length: 42 minutes

The pandemic represented a tipping point for financial institutions, forcing them to accelerate digital transformation, rethink business models, and illustrate a level of empathy for employees, customers, and communities.

Innovation has taken center stage, with an imperative for enhanced customer experiences driven by automation and technology.

We are very fortunate to have Michael Abbott on the Banking Transformed podcast. He will discuss the top retail banking trends for 2022 and share ways organizations must become future-ready.