Subscription. Your Forum+ membership will last one year, and automatically renew until terminated. The subscription fee for the Forum+ service will be charged to your credit card on your initial sign up date, then annually on that date thereafter. You must cancel your membership before it renews in order to avoid billing of the membership fees for the next billing cycle (see “Cancellation” below).
Forum+ Content Quality. The Forum+ service and Forum+ content are provided “as is” and “as available” with all faults and without warranty of any kind. The Financial Brand does not guarantee, represent, or warrant that your use of the Forum+ service will be uninterrupted or error-free. Forum+ content is provided by a third party (Wistia). The performance and quality of this service may vary by device and medium, and functionalities may also differ between devices, operating systems, and security features. The quality of the display of Forum+ content may vary from device to device, and may be affected by a variety of factors, such as video age, your location, your internet connection including the bandwidth and speed of your internet connection. The Financial Brand makes no representations or warranties about the quality of your watching experience on your display.
Billing. To use the Forum+ service you must pay the subscription fee by providing us with a valid credit card for payment processed through a third party. The Financial Brand may suspend or terminate your access to the Forum+ service until we have successfully charged a valid credit card. For some payment methods, you may incur certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method.
Cancellation. You can cancel your Forum+ subscription at any time, and you will continue to have access to the Forum+ service through the end of your annual billing period. To cancel your subscription, send an email to The Financial Brand’s customer service team at [email protected]. If you cancel your membership, your account will automatically close at the end of your current annual billing period.
No Refunds. Payments are nonrefundable and there credits or partial refunds for cancelled subscriptions. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits to any subscriber in the future, under any circumstance.
Legal Liability. To the extent permissible under applicable laws, in no event shall The Financial Brand, or its subsidiaries or any of their directors, officers, or employees be liable (jointly or severally) to you or your organization for any injury or any special, incidental, financial, indirect or consequential damages of any kind, or any damages whatsoever, related to your use of the Forum+ service and Forum+ content.