Webster Bank: Digital Transformation During a Core Conversion


FEATURING: Matthew Smith, Webster Bank

More than ever, financial institutions must rethink their legacy business models for growth and profitability. This is especially true for mid-tier organizations that can’t spend at the pace of the biggest banking leaders.

Headquartered in Stamford, CT, Webster Bank is a leading bank in the Northeast that provides a wide range of digital and traditional financial solutions. With $68 billion in assets, its core footprint spans the northeastern U.S., with certain businesses operating in extended geographies. They recently merged with Sterling Bank.

My guest on the FIsionaries podcast is Matthew Smith, Chief Digital Banking Officer and Head of Enterprise Product, Marketing, and Transformation at Webster Bank. Matthew discusses how Webster Bank has marched forward with digital transformation while also managing a core conversion as a result of their merger with Sterling Bank.

Watch the Video of the Episode

About the FIsionaries Podcast

The FIsionaries Podcast, sponsored by Alkami Technology Inc., shines a light on financial institutions (FIs) at the bleeding edge of digital transformation. The podcast, hosted by Jim Marous, features banks and credit unions sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders. Each episode will provide regional and community banks and credit unions with insights, tips and tricks to elevate their digital banking game.

Jim Marous Profile PictureNamed as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.

As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.