Innovating by Creating Better Customer and Employee Experiences
Published on June 2023
FEATURING: Luke Labbe, PeoplesChoice Credit Union
In the past, the ability to be on the cutting edge of innovation and digital transformation was only possible for organizations with the most assets and deepest pockets.
PeoplesChoice Credit Union has dispelled that myth, by rethinking traditional business models – continually creating new products, services and ways to better serve the community.
My guest on the FIsionaries podcast is Luke Labbe, President of the $325 million PeoplesChoice Credit Union in Maine. We discuss how PeoplesChoice continues to invest in digital technology and their employees to provide better member experiences, higher returns, lower loan rates and fewer fees for its members.
