Challenging the Status Quo at Quorum Federal Credit Union


FEATURING: Jeffrey Pachter, Quroum Federal Credit Union

While many financial institutions are challenged to deliver digital banking solutions, Quorum Federal Credit Union, out of Purchase New York, serves their more than 70,000 members in 50 states with online and mobile banking options only.

Founded in 1934 as the exclusive credit union for Kraft Foods employees, Quorum now serves over 50 companies nationwide with highly competitive rates on deposits and loans and with a culture that encourages innovation and a commitment to the highest level of member experiences. In fact, Quorum was just named the Best Credit Union in 2023 by Bankrate.

My guest on the FIsionaries podcast is Jeffrey Pachter, President and CEO at Quorum Federal Credit Union. Jeffrey shares how innovation at Quorum never stops – and why status quo is not acceptable.

Watch the Video of the Episode

About the FIsionaries Podcast

The FIsionaries Podcast, sponsored by Alkami Technology Inc., shines a light on financial institutions (FIs) at the bleeding edge of digital transformation. The podcast, hosted by Jim Marous, features banks and credit unions sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders. Each episode will provide regional and community banks and credit unions with insights, tips and tricks to elevate their digital banking game.

Jim Marous Profile PictureNamed as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.

As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.