A Strong Workplace Culture Generates Bottom Line Results


FEATURING: Jordan Lehrman, iQ Credit Union

Welcome to the FIsionaries Podcast, sponsored by Alkami. I’m Jim Marous. This exciting podcast series shines a light on financial institutions at the cutting edge of digital transformation … providing you with the tips and tricks to elevate your digital game.

Our guests are competing with the biggest players in financial services by embracing their digital vision at speed and scale.

At a time when almost all financial institutions look and act the same, it is more important than ever to create brand differentiation through innovative products, a commitment to the community, and an internal culture that impacts members and customers directly.

Founded in 1940 with a schoolteacher’s shoebox and a handwritten ledger, iQ Credit Union has never forgotten its roots, growing relationships through empathy and a commitment to financial wellness education.

My guest on the FIsionaries podcast is Jordan Lehrman, Chief Technology Officer, iQ Credit Union, a $2B asset financial institution serving the Pacific Northwest. Matt shares how making a commitment to internal culture pays member dividends that stimulates growth.

Watch the Video of the Episode

About the FIsionaries Podcast

The FIsionaries Podcast, sponsored by Alkami Technology Inc., shines a light on financial institutions (FIs) at the bleeding edge of digital transformation. The podcast, hosted by Jim Marous, features banks and credit unions sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders. Each episode will provide regional and community banks and credit unions with insights, tips and tricks to elevate their digital banking game.

Jim Marous Profile PictureNamed as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.

As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.