External data and analytic capabilities can be used by banking organizations, but internal teams must be trained to deploy these. Read More about Digital Banking Strategies Hampered By AI Talent Gap
The pandemic accelerated the transition to digital, but for most banks and credit unions the shift is far from complete and must become a. Read More about Now is the Time for Intelligent Digital Banking Experiences
At many banks and credit unions, creativity gets priority over data management. Here's how to make your customer information more useful.. Read More about Financial Marketers Can’t ‘Personalize’ Anything with Junky Data
Better communications and training, versus more marketing technology, could turn things around. Right now, money, and data, are being wasted.. Read More about Why Bankers Are So Disappointed by the ROI of Marketing Data & Analytics
Data is at the core of digital customer experiences, but many financial institutions cannot access good quality information in real-time.. Read More about Digital Banking Transformation Begins With Quality Data
How banks and credit unions responded to the pandemic can help them solve thorny technology, data, leadership and culture. Read More about COVID Lessons Community Financial Institutions Must Apply
Personalized insights driven by deep customer understanding are what will make banks and credit unions stand out in the 'next. Read More about Three Steps Banks & Credit Unions Can Take to Max Digital Engagement
As the recession redraws the consumer landscape most financial institutions can apply better analytics to information they already. Read More about How Data Will Help You Retain Deposits in the Post-COVID World
It’s not just who your financial institution knows, but what you know and when you act that sells the right product when people need. Read More about ‘Trigger Marketing’ Hits Banking Prospects at Life’s Crossroads
Lagging in AI, martech and personalization is a luxury banks and credit unions can no longer afford. Here's a plan of action for. Read More about COVID Forcing Major Changes to Bank Marketing for the Year Ahead
Age may no longer be the most important shaper of marketing decisions. 'Millennials,' 'Gen Z,' et al may be secondary to pandemic. Read More about How COVID Is Reshaping the Way Financial Marketers Target Consumers
Making tomorrow's superior banking tech like chatbots and voice assistants function properly hinges on better use of customer. Read More about How Financial Institutions Must Resolve Internal Squabbles Over Data
Even before COVID socked the economy community banks and credit unions saw local loan demand falling. Adapting a fintech technique may. Read More about Can Nontraditional Credit Analysis Be Community Banks’ Path to Profit?
The pandemic has made clear the need for financial institutions to reexamine back-end operations if they wish to truly transform. Read More about Process Flexibility Key to Consumer Lending in Post-COVID Market
Mid-size banks and credit unions must shed the legacy technology that holds them back and adopt data-led platforms and automated. Read More about Key Tech Trends that Will Help Financial Institutions Differentiate
Consumers demand increasing agility and personalization out of mobile and other offerings. Data analytics can help financial institutions. Read More about Data Critical for Retail Bankers as Digitization Increases
Research from the Digital Banking Report finds that financial institutions aren't using data and analytics effectively for. Read More about Data and AI Must Play Bigger Role in Financial Marketers’ Growth Strategies
Here's how one credit union has quickly generated impressive results by transforming its website into a data-driven. Read More about How Financial Institutions Can Take Amazon’s Approach to Website Personalization
COVID-19 has decentralized bank and credit union workforces, making it critical to empower employees by instilling a data-driven. Read More about Removing Workplace Friction Helps Financial Institutions Improve CX
Data-driven approaches to developing new ways to serve the needs of individual consumers can ensure survival of banks and credit. Read More about Creating Better CX in Banking Requires More Focus on Personalization
Data — finding, analyzing and benefiting from it — drives personalization and customer experience. Improving its use is getting a. Read More about Retooling CX Strategies in Banking for the Post-COVID Reality
Few banks or credit unions, or even challenger banks, use digital personalization the way Big Tech firms do. Here's how to close the. Read More about How Banks Can Begin to Catch Up with Amazon’s Personalization Genius
