4 Data Analytics Tips Help Financial Institutions Match Consumer Needs
Practical digital marketing suggestions that will assist vulnerable consumers to regain their footing, and others to receive relevant
Data Analytics in Banking
Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
Three Practical Applications for Artificial Intelligence in Payments
These data-driven AI technologies can help banks and credit unions pursue real digital transformation and generate more
5 Competitive Lessons Credit Unions Can Teach Banks
Banks aren't membership organizations but a dash of credit union perspective may help them compete more
The State of Customer Data Management in Banking
The use of data and insights must extend beyond marketing communication, supporting business decisions and customer
How to Build a Data Culture that Supports Digital Banking Transformation
Competing with data and analytics requires financial institutions to build a data-driven culture with top leadership
Banking Providers Need to Upgrade Payment Routing Platforms
Smarter payment routing can reduce costs and complexity for payments system participants and improve consumers' checkout experience.
4 Tech Trends That Are Massively Transforming Banking
AI, cloud and other technologies are nearing 'exponential change,' says IBM's consulting lead. The stakes are high for financial
3 Simple Truths to Maximize Your Financial Institution’s Data
Banks and credit unions have piles of data about people's spending and life events, but often it's not actionable. Here's how to change
Banking Technology for the Year Ahead: What’s Hot and What’s Not
Artificial intelligence and APIs are critical, but some tech is still years from implementation in the banking sector (if
The Necessity for Transformation in Customer Data Management
In the App Age consumers have no patience for manual lookups and delays when they ask questions. Financial institutions must catch
Artificial Intelligence Chatbots for Banking: 7 Essentials for Decisionmakers
COVID underscored financial institutions' need to serve quickly and conveniently. Often chatbots provide the self-service consumers
Banks, Credit Unions Better Buckle Up for These Big Data Trends
Consumers demand relevant and secure use of their data. That puts huge pressure on governance, systems, transparency and skill
People Use Bank Accounts Differently Now: How Marketers Must Adapt
With debit card and subscription usage up and credit volume down, banks and credit unions need to put transaction data to work even
3 Resolutions for Digital Banking Success
As banking executives define their goals, they must commit to simplifying the digital experience, leveraging data and honing human
True Conversational AI Solutions Eluding Financial Institutions
Banks need to blend multiple technologies to bridge the gap between basic chatbot conversations and more complex financial
Data and AI Will Drive Banking’s Autonomous Future
With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only
Banking Providers Still Aren’t Ready for Big Data
Data maturity can be competitive differentiator in banking, where quality data and analytics improve business
How AI Can Help Financial Institutions Rescue At-Risk Consumers
'COVIDnomics' expose more people to predatory lenders. With artificial intelligence traditional lenders can counter with advice and
Better Service in Banking Begins with Deeper Data Analytics
Essential curiosity lies at the root of gathering data that helps banks develop strong prospects and personalize service for
5 Ways Banking CMOs Can Reframe Unknowns into Opportunities
After baptism by COVID, mid-size banks' chief marketing officers share opportunities and challenges of budgeting and planning for
Top Digital Banking Transformation Trends
Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and
Why the ROI of AI Falls Short in Banking
Most users of artificial intelligence in banking have not maximized their ROI. Here's how banks and credit unions can improve