Article Archive: Branch Design

Trends for banks and credit unions on how architecture and branch design impact the retail experience in retail channels.

Free WiFi? Yes. Cappuccino Hangouts? No Way.

Subscribe to The Financial Brand via email for FREE!Every now and then, someone in the financial industry suggests transforming branches into hangouts. Most recently, the author of a Bank Innovation article wondered why banks and credit unions don’t follow in Starbucks’ footsteps, becoming a “third place” by turning their branches into “destination experiences.” It’s tempting. Read More about Free WiFi? Yes. Cappuccino Hangouts? No Way.

Visions FCU Rocks Gen-Y Project

Subscribe to The Financial Brand via email for FREE!“Visions FCU Rocks. Where young people do their banking.” — Visions FCU Facebook page Despite having a branch near Binghamton University, home to over 14,000 students, Visions Federal Credit Union struggled attracting young adults. Over the past few months, the credit union has tried to fix that. Read More about Visions FCU Rocks Gen-Y Project

Branches Refuse to Die

Subscribe to The Financial Brand via email for FREE!It seems that at least once a year, someone somewhere declares that bank branches are dead. The alleged murder weapon? The internet. Despite the fact that such stories are largely based on circumstantial- or anecdotal evidence, they are widely circulated and receive a disproportionate amount of coverage. Read More about Branches Refuse to Die