Branch Showcase: Wine Bar, Virgin Money, iPad Kiosks
A collection of notable branch design in the retail banking sector, including a wine bar, a spartan whitewashed branch, and Virgin Money's first. Read More
Article Archive: Branch Design
Trends for banks and credit unions on how architecture and branch design impact the retail experience in retail channels.
Banks In South Africa Roll Out Some Crazy Branch Designs
Four of South Africa’s biggest banks rolled out fancy new branches stuffed with tech. But does all the high-tech gadgetry come at the expense of personal. Read More
Branch Showcase: Experimental Concept Stores & Flagship Designs
Banks explore a wide range of innovations in branches -- iPads, espresso bars, meeting pods, internet kiosks, and even custom scents -- in this photo essay with 50+. Read More
Branch Showcase: Virgin | ING Express | Financial Spa
Virgin Money rolls out its first store… A credit union introduces its anti-bank branch… ING hits the road… Plus photos of five other branch. Read More
Mobile ATMs: Banks on Wheels
Financial institutions talking about themes like “community” or “convenience” should definitely consider deploying a mobile ATM. Here's some tips to help you shape the customer. Read More
Customers Saddle Up With Staff in ‘Air Bank’ Branch
When the first Air Bank branch opens, customers will be free to sit at any of 8 computer terminals and conduct their banking — either self-serve or side-by-side with a customer service. Read More
Instant Issue Debit/Credit Cards: A Branch-Only Convenience
For all the benefits online and mobile banking solutions offer, instant issue cards is one convenience available only at physical branch. Read More
Branch Design Showcase: The Sleek, Slick and High Tech
A photo tour of 10 of the latest in contemporary retail banking. Read More
Are These Freestanding Video Kiosks the Branch of Tomorrow?
Ziraat is one of the world's first banks to deploy tellerless branch "pods." They aim to have 1,000 across Turkey, each costing around. Read More
Transactions Move to Video as Branches Go Completely Tellerless
How should branches handle transactions in an increasingly tech world? Coastal FCU’s answer: replace tellers at all 13 of its branches with. Read More
ING Direct’s Gorgeous Flagship Café in Toronto
See how ING transformed this former Pier One location into a stunning three-story retail banking. Read More
Bank Pushes Alternative Channels with Ultra-Sleek iBank Store
No cash, no tellers. This isn't a branch. It's a giant ad for the. Read More
Four Virtual Branches Mimic Bank’s Traditional Model
Each branch has 15 employees and a manager serving customers via phone, email, SMS and. Read More
Va Va Voom! A Wildly Cool Branch With Paris Style
This branch is part concept store, part innovation lab and part upscale salon — a riot of colors blending 21st century tech with French. Read More
RFID Chips Spell End to Branch Lines for High-Value Customers
When VIPs walk into Standard Chartered's new high-tech branch, an RFID chip automatically alerts the brand manager and relationship. Read More
Branding the Staff & Customer Experience
With 78 pages and nearly 100 photos showcasing 27 different retail banking experiences, this book is a. Read More
RBC Debuts New Retail Store Concept
A blend of progressive design, visual merchandising, digital interactivity and Microsoft Surface. Read More
Umpqua Bank Debuts Next-Generation Store Model
Umpqua continues to evolve its branch design with a huge green interactive ribbon called the "Discover. Read More
Citi Rolls Out Its Version of the Apple Store
For its flagship branches of the future, Citi hired the architects behind Apple's innovative store. Read More
Retail Branch Strategy Deploys Flagship Brand ‘Finance Shops’
To reach Gen-Y, this financial institution uses two innovative and highly stylish retail footprints — big stores and smaller. Read More
Financial Spa Features Jazz, Arts, Flowers & Concierge
This credit union's upscale “iBranch” concept targets the mass affluent. A credit union for the rich? Why. Read More
Free Tour of All 11 ING DIRECT Cafés in North America
Here's your best opportunity to see every ING DIRECT’s North American café at once — 75 photos in. Read More