Article Archive: Branch Design

Trends for banks and credit unions on how architecture and branch design impact the retail experience in retail channels.

The Coolest Bank HQ You’ve Ever Seen

Subscribe to The Financial Brand via email for FREE! You’d have to be crazy to not want to work for this Australian investment bank. Macquarie’s new Sydney headquarters is unlike anything you’ve ever seen before. Clive Wilkinson Architects, who designed the space for Macquarie, describes the new 330,000 square foot building as a “workplace of. Read More

Free WiFi? Yes. Cappuccino Hangouts? No Way.

Subscribe to The Financial Brand via email for FREE!Every now and then, someone in the financial industry suggests transforming branches into hangouts. Most recently, the author of a Bank Innovation article wondered why banks and credit unions don’t follow in Starbucks’ footsteps, becoming a “third place” by turning their branches into “destination experiences.” It’s tempting. Read More

US Bank Steals Page From Credit Union Playbook

Subscribe to The Financial Brand via email for FREE! If you’ve never heard of Dell Credit Union, Ohio State University FCU or Kohl’s Credit Union, there’s a good reason. They don’t exist. It might have something to do with the branches US Bank has built to serve the employees working on the campuses of those. Read More

Meet PAT, FirstOntario’s Remote Video Teller

Subscribe to The Financial Brand via email for FREE!Video banking has been around for a few years now in the U.S., but FirstOntario Credit Union says it is the first in Canada to offer it. Much like an ATM, PAT spits out cash and takes deposits. But PAT, short for Personal Assisted Teller, has a. Read More

DBS Bank to Crowdsource Gen-Y Branch Concepts

Subscribe to The Financial Brand via email for FREE!DBS Bank in Singapore is crowdsourcing concepts for a “youth branch” concept with its “I-Designed-A-Bank” contest. The contest seeks Gen-Y’s help designing branches that will appeal to young people and their lifestyle. DBS not only claims its contest is one-of-a-kind, its future “youth branch” will be the. Read More

Reinventing ATB Financial’s Brand Through Branches

Subscribe to The Financial Brand via email for FREE!Alberta Treasury Branches, doing business as ATB Financial, is a financial institution and crown corporation owned by the Province of Alberta. ATB operates exclusively in Alberta, providing financial services to 670,000 Albertans. In its early days, ATB operated in smaller, remote areas that bigger banks didn’t deem. Read More

Beneficial Decorates Branches with Books

Subscribe to The Financial Brand via email for FREE! This past weekend, Beneficial Bank christened two new education-themed branches in Cherry Hill, New Jersey. The bank describes the branches as “campuses,” designed to be hubs for both learning and the community at large. Both the new branches incorporate a “Financial Learning Library” (something the bank. Read More