Wednesday, April 26 at 2pm ET
Customers have been migrating to digital channels to manage their finances for years. The digital channel is only going to increase in importance. As a financial institution, it’s critical that you’re providing your users the products and services they need – when and where they want them. But that doesn’t mean transforming into a digital-only bank; it means adopting a digital-first, digital everywhere approach to the customer journey.
The future of banking is all about providing seamless, user-friendly banking experiences regardless of channel. Join us as we discuss key elements of building a truly digital-first banking experience. Barb Jacklin of Wintrust Financial Corporation and Ashley Kohlrus of Alegacy Federal Credit Union alongside Doug Brown of NCR will cover key ingredients to meet and exceed customer expectations.
Key discussion topics include:
- Customer journey: Know me, show me, wow me!
- Have a data plan: without it, failure to deliver is imminent
- Financial fitness: build trust and financial healthy customers and members
Reserve your seat by by completing the registration form.
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