Is Your Financial Institution Digital First? What it Means and How to Succeed
Banking no longer happens from 9 to 5. It’s no secret that consumers expect to interact with brands anytime, anywhere and in the channel that they prefer.
Banking no longer happens from 9 to 5. It’s no secret that consumers expect to interact with brands anytime, anywhere and in the channel that they prefer. The financial services industry is no exception. For banks and credit unions that want to compete, they have to establish a digital-first mindset that goes far beyond a fancy mobile banking app.
In this webinar, SVP and GM of Digital Banking at NCR Corporation, Doug Brown and Digital Banking GM Mark Vipond at D3 are going to discuss digital transformation, and establishing a digital-first culture via organization, customer experience and technology.
In this Webinar You’ll Learn:
- What it means to establish a digital-first culture
- Three key components to making digital transformation successful
- How banks & credit unions can keep-up with the customer experience expectations being set from other industries
