Flipping the Script on Vendor Accountability to Reach New Growth

In the second installment of the New Starts Now series, we explore what a new accountability model looks like in this shifting digital landscape.
The vendor model used for decades has meant financial institutions hold all the risk and the vendor benefits. Now is the time for a new model that moves beyond financial institutional risk to vendor accountability, prioritizing collaboration and intentional innovation.
Explore what a new accountability model looks like in this shifting digital landscape. Join Trish North, Chief Customer Officer of Nymbus, Corey LeBlanc, Co-founder and COO of Locality Bank I/O and Paul J. Henderson, author of "The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success", as they discuss how to promote iterative improvements to drive growth into the future.
What You’ll Learn:
- Why mutual and clear goals, expected outcomes and benchmarks are vital to measuring the success of newly established and existing partnerships
- What steps to take to develop partnerships where innovation, compliance reliability and proactiveness coexist
- Why focusing on outcomes, not products, is the path to success
- How to create differentiating value in new categories to increase market share and expand reach